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Support Advisories

Monetra 8.8.0 Available

Posted by SpeedLine Support on Nov 6, 2018 1:22:17 PM

Monetra 8.8.0 has been released and is available for immediate upgrade.

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Topics: Monetra Updates

SpeedLine 7.3 Release 13 available now

Posted by SpeedLine Support on Oct 30, 2018 1:22:22 PM

SpeedLine 7.3 Release 13 is available today.

There are no PCI affecting changes in this release. It is recommended that customers who use Mercury Pay, Punchh, Vantiv Express, or triPOS Direct should upgrade.
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Topics: SpeedLine Releases

SpeedLine 7.3 Release 12 available now

Posted by SpeedLine Support on Oct 9, 2018 2:27:35 PM

SpeedLine 7.3 Release 12 is available today.

There are no PCI affecting changes in this release. It is recommended that customers who use SpeedLine Connect, SpeedDine, Vantiv Express or triPOS Direct should upgrade.
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Topics: SpeedLine Releases

New Integration: BeerBoard SmartBar

Posted by Jennifer Wiebe on Oct 5, 2018 10:23:53 AM

SpeedLine now supports integration with BeerBoard's SmartBar, a draft beer tracking technology for bars and full service restaurants. 

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Topics: Third-Party Integrations

Reminder: SpeedLine Office Move and Phone System Upgrade This Weekend

Posted by Jennifer Wiebe on Sep 27, 2018 1:54:00 PM

A quick reminder regarding support coverage this weekend as we pack up to move to our new office:

We are excited to announce that over the weekend of September 28–30, SpeedLine is moving into a new headquarters. We have expanded our current office facility several times over the past few years, but have now completely outgrown the space.

This move also provides the perfect opportunity to go live with a brand new phone system. The new system will provide a number of improvements in our ability to serve you efficiently—including faster response times for email support.

We have been planning for months to make this office move as seamless as possible for our staff and for you. SpeedLine Support will be taking your calls all weekend as we make the transition. However, due to the potential of minor disruptions in staff, network, and phone system availability during the move, please:

  • consider postponing non-urgent calls that weekend until Monday if you can; or
  • call ahead so we can better plan to avoid any delays.
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Topics: Support Service

Planning for a SpeedLine Office Move and Phone System Upgrade September 28-30

Posted by Jennifer Wiebe on Sep 24, 2018 9:01:00 AM

We are excited to announce that over the weekend of September 28–30, SpeedLine is moving into a new headquarters. We have expanded our current office facility several times over the past few years, but have now completely outgrown the space.

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Topics: Support Service

Storm Preparations: Checklist

Posted by Jennifer Wiebe on Sep 11, 2018 8:52:59 AM

With more than a million people facing evacuation this morning, we are watching Hurricane Florence and thinking of our customers who could be affected.

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Topics: General Customer Info, Emergencies

SpeedLine 7.3 Release 10 available now (Security Fixes)

Posted by SpeedLine Support on Sep 4, 2018 1:47:52 PM

SpeedLine 7.3 Release 10 is available today. This release is PCI affecting. 

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Topics: SpeedLine Releases, Monetra Updates, PCI

SpeedLine 7.3 Release 8 available now

Posted by SpeedLine Support on Jul 17, 2018 11:33:45 AM

SpeedLine 7.3 R8 is now available. This is not a security update.

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Topics: SpeedLine Releases

SpeedLine 7.3 R6 Available Now

Posted by SpeedLine Support on Jul 2, 2018 11:00:50 AM

SpeedLine 7.3 R6 is now available. This is not a security update.

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Topics: SpeedLine Releases