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Support Advisories

SpeedLine Support

The SpeedLine Support team is a collection of in-house POS experts that are available 365 days a year to serve your point-of-sale needs.

Recent Advisories

August 19, 2026 Services Restored

Posted by SpeedLine Support on Aug 19, 2026, 11:05:18 AM

Thank you for your patience during yesterday's service outage. All SpeedLine Customer Support Call Center services are now available, and we are ready to assist you via phone or email.

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Topics: Support Service

August 18, 2026 Partial Network Outage

Posted by SpeedLine Support on Aug 18, 2026, 7:19:34 AM

SpeedLine is currently experiencing a partial network outage. Customer Support phone and email services are available, although until the outage has been restored our Support Technicians will not have access to passwords for your store. Our Support Technicians will do their best to assist you without needing the access to the passwords.

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Topics: Support Service

Security Advisory:  Reported Scams

Posted by SpeedLine Support on Jul 22, 2026, 9:26:57 AM

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Security Advisory:  Identifying Remote Access Scams

Posted by SpeedLine Support on Jun 30, 2026, 8:59:59 AM

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SpeedLine and 7shifts Join Forces to Optimize Your Labor

Posted by SpeedLine Support on Jun 11, 2026, 9:30:00 AM

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SpeedLine Cloud Reporting & Analytics Enhancements

Posted by SpeedLine Support on Jun 2, 2026, 9:30:00 AM

We are enhancing our reporting infrastructure to extend data retention limits and increase performance of select key SpeedLine Cloud Reporting & Analytics reports. The enhancements to these key reports are designed to give you quicker access to your data and more robust long-term analysis where it matters most. The remaining reports continue to be fully accessible in their familiar format, ensuring continuity for your daily operations. 

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Topics: POS Reports, analytics

SpeedLine 8.0 R413 is Available

Posted by SpeedLine Support on May 20, 2026, 9:30:00 AM

Request your upgrade today!

SpeedLine 8.0 R413 is now available for general release. 

We recommend upgrading to the latest version as soon as possible to take advantage of the system enhancements, and important updates.

Request Your Upgrade

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Topics: SpeedLine Releases

Rescheduled for May 17: Valutec Gift Card Service Disruption (Azure Migration)

Posted by SpeedLine Support on May 14, 2026, 11:20:08 AM

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Valutec Gift Card Disruption: Valutec Azure Migration and Service Downtime

Posted by SpeedLine Support on May 1, 2026, 8:08:27 AM

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Protect Against Opportunistic ADA Litigation in California

Posted by SpeedLine Support on Mar 19, 2026, 9:01:00 AM

SpeedDine customers: help protect your business from opportunistic ADA legal filings with accessiBe.

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Topics: Online Ordering, SpeedDine, accessibility