SpeedLine will be affected by a planned power outage due to construction. Customer Support phone and email services are available, although until the power has been restored our Support Technicians can remotely connect to your store.However, tools will be limited. Our Support Technicians will do their best to walk you through troubleshooting over the phone.
Support Advisories
SpeedLine Support
Recent Advisories
05/27/2025 Power Outage Estimated from 4pm PST to 9pm PST
Posted by SpeedLine Support on May 27, 2025 3:06:16 PM
Topics: Support Service
SpeedLine 8.0 R402 is Now Available
Posted by SpeedLine Support on May 21, 2025 4:20:52 PM
Request your upgrade today!
SpeedLine 8.0 R402 is now available for general release.
If you've already upgraded to SpeedLine 8.0 Release 400, we recommend updating to the latest version as soon as possible to take advantage of the system enhancements, and important fixes.
The release notes below highlight enhancements introduced in both Release 401 and Release 402.
Day Reports Now Automatically Sent to Cloud Reporting
Posted by SpeedLine Support on May 8, 2025 1:00:00 PM
Introducing SpeedLine+ (PLUS) Cloud-Based POS
Posted by SpeedLine Support on May 6, 2025 8:00:00 AM
SpeedLine 8.0 R400 is Now Available
Posted by SpeedLine Support on Apr 24, 2025 12:04:24 PM
Upcoming Worldpay Cipher Removal: Important Action Required
Posted by SpeedLine Support on Apr 14, 2025 8:44:10 AM
SpeedLine 8.0 R306 is Now Available
Posted by SpeedLine Support on Feb 3, 2025 12:46:03 PM
Fraud Activity for EMV Devices with Monetra
Posted by SpeedLine Support on Nov 15, 2024 2:47:09 PM
We have been advised of a new type of fraud being targeted on EMV devices which may impact Monetra users. The fraudulent charges happen with a mobile device payment in which an app is used to trick the EMV device to thinking it has gone into store and forward mode which allows the transaction to be approved without validation from the Card Issuers. Once the customer has left the EMV device will go back to normal operation, but the transaction will decline once it validates with the card issuer.