Support-Advisories-header-2025

 

Support Advisories

SpeedLine Support

The SpeedLine Support team is a collection of in-house POS experts that are available 365 days a year to serve your point-of-sale needs.

Recent Advisories

Microsoft Ends Support for Windows 10 Pro

Posted by SpeedLine Support on Aug 14, 2025 1:00:00 PM

Microsoft will be ending support for Windows 10 Pro on October 14, 2025.

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08/12/25 Services Restored

Posted by SpeedLine Support on Aug 12, 2025 9:00:04 AM

Thank you for your patience during today's Remote Connection software service outage. All SpeedLine Customer Support Call Center services are now available, and we are ready to assist you via phone or email.

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Topics: Support Service

08/12/2025 Remote Connection Software Outage

Posted by SpeedLine Support on Aug 12, 2025 7:32:21 AM

SpeedLine is currently experiencing an internet Remote Connection software outage. Customer Support phone and email services are available, although until the service has been restored our Support Technicians cannot remotely connect to your store. Our Support Technicians will do their best to walk you through troubleshooting over the phone. 

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Topics: Support Service

Worldpay - Critical upgrade for Worldpay EMV Customers

Posted by SpeedLine Support on Jul 28, 2025 1:00:00 PM

Certificate Authority Public (CAP) Keys Expired 

SpeedLine 8.0 R405 is a critical upgrade for Worldpay EMV customers - upgrade required before October 01, 2025

Request your upgrade today!

SpeedLine 8.0 R405 is now available for general release. 

As part of the upgrade, Worldpay EMV customers will continue to be secure and compliant after the Worldpay October 1, 2025 upgrade deadline. Customers who do not upgrade may face non-compliance assessments. 

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SpeedLine 8.0 R402 is Now Available

Posted by SpeedLine Support on May 21, 2025 4:20:52 PM

Request your upgrade today!

SpeedLine 8.0 R402 is now available for general release. 

If you've already upgraded to SpeedLine 8.0 Release 400, we recommend updating to the latest version as soon as possible to take advantage of the system enhancements, and important fixes.

The release notes below highlight enhancements introduced in both Release 401 and Release 402.

Request Your Upgrade

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Introducing SpeedLine Marketplace

Posted by SpeedLine Support on May 13, 2025 8:30:00 AM

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Day Reports Now Automatically Sent to Cloud Reporting

Posted by SpeedLine Support on May 8, 2025 1:00:00 PM

Request your upgrade today!

SpeedLine 8.0 R400 is now available for general release. 

Request Your Upgrade

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Introducing SpeedLine+ (PLUS) Cloud-Based POS

Posted by SpeedLine Support on May 6, 2025 8:00:00 AM

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SpeedLine 8.0 R400 is Now Available

Posted by SpeedLine Support on Apr 24, 2025 12:04:24 PM

Request your upgrade today!

SpeedLine 8.0 R400 is now available for general release. 

Request Your Upgrade

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Upcoming Worldpay Cipher Removal: Important Action Required

Posted by SpeedLine Support on Apr 14, 2025 8:44:10 AM

 

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