Microsoft is urging Windows users to immediately install an update after security researchers found a serious vulnerability in the operating system.
Support Advisories
Update Windows to Avoid the PrintNightmare Security Vulnerability
Posted by SpeedLine Support on Jul 7, 2021 3:51:03 PM
Microsoft Ends Support for Windows Embedded Standard 7
Posted by SpeedLine Support on Sep 4, 2020 8:15:00 AM
Microsoft will be ending support for Windows Embedded Standard 7 on October 13, 2020. Although SpeedLine has never sold computers with this operating system, it is supported for use with SpeedLine software, and we recognize that some of our customers may be running SpeedLine stations that use it.
After October 13, any SpeedLine stations you have with this operating system will still work, and the SpeedLine software will still run on them. But with no new security updates and patches for Windows Embedded Standard 7 vulnerabilities, those stations will be exposed to security threats after Microsoft support ends, and any SpeedLine networks that have computers running this system will fail a PCI vulnerability scan.
Windows 10 Version 2004 Incompatibility
Posted by SpeedLine Support on Jun 22, 2020 8:00:00 AM
The SpeedLine Customer Service team has found an incompatibility between Windows 10 Version 2004 (a new Windows update), and the driver for the HASP key dongle used for SpeedLine POS licensing. These drivers are installed on all SpeedLine stations when the SpeedLine software is installed. To prevent potentially serious issues, please do not update to Version 2004 of Windows 10. Read on for details.
"BlueKeep" Vulnerability in Earlier Windows Versions
Posted by SpeedLine Support on Jun 19, 2019 8:57:56 AM
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has issued an Activity Alert to provide information on a vulnerability, known as “BlueKeep,” that exists in Microsoft Windows 7, Windows XP, Windows Server 2008, and some earlier operating systems. If you might be affected, read on for recommendations.
[Update] Recurring Issues with Windows 7 Updates?
Posted by SpeedLine Support on Jun 5, 2018 3:55:27 PM
If you have been disabling or rolling back Windows Updates on your Windows 7 stations to avoid issues with continuous restarts or network printing, please email Support to schedule a time for us to connect in and complete the skipped updates and stop the issues from recurring.
If you prefer to make the changes yourself, visit the Knowledge Base on support.speedlinesolutions.com, and search for the updated steps to: "Prevent continuous restarts (boot loop) after a Windows Update."
Topics: General Customer Info, Windows
Recurring Issues with Windows 7 Updates?
Posted by SpeedLine Support on May 31, 2018 2:27:21 PM
In a recent advisory, we recommended steps to prevent continuous restarts after Windows Updates. For some of you, those steps worked. For most others, we have been able to take additional steps to resolve the problem.
Topics: General Customer Info, Windows
Prevent Continuous Restarts Caused by Windows Updates
Posted by SpeedLine Support on May 17, 2018 10:10:20 AM
Some of you may have experienced continuous restarts (also known as a "boot loop") after recent Microsoft Windows updates of your SpeedLine stations, and potentially your home computers too.
These restarts are being caused by a conflict with the Windows Media Player Network Sharing Service, which does not allow the update to finish if it is running. We recommend taking steps to disable this service before the next Windows Update release.
Topics: General Customer Info, Windows