--- title: Prevent Continuous Restarts Caused by Windows Updates description: How to prevent continuous restarts of your computers caused by Windows updates. --- [![speedlinesolutions](https://www.speedlinesolutions.com/hs-fs/file-1314095880-png/speedlinesolutions/speedline_pos_software_logo.png)](https://info.speedlinesolutions.com/supportadvisories) [![icon_user](https://www.speedlinesolutions.com/hs-fs/file-1314090840-png/speedlinesolutions/icon_user.png)](https://support.speedlinesolutions.com/Register?returnurl=https%3a%2f%2fsupport.speedlinesolutions.com%2fHome) [![icon_login](https://www.speedlinesolutions.com/hs-fs/file-1314095870-png/speedlinesolutions/icon_login.png)](https://support.speedlinesolutions.com/Home?returnurl=%2f) [![LiveAssist_Icon](https://www.speedlinesolutions.com/hs-fs/file-1314090845-png/speedlinesolutions/LiveAssist_Icon.png?width=86&name=LiveAssist_Icon.png "LiveAssist_Icon")](https://liveassist.speedlinesolutions.com/) ![](https://www.speedlinesolutions.com/hs-fs/hubfs/images/Support%20Advisories/Support-Advisories-header.jpg?width=1200&height=150&name=Support-Advisories-header.jpg "Support-Advisories-header.jpg") # Support Advisories ## [Prevent Continuous Restarts Caused by Windows Updates](https://www.speedlinesolutions.com/supportadvisories/prevent-continuous-restarts-caused-by-windows-updates) Posted by [SpeedLine Support](https://www.speedlinesolutions.com/supportadvisories/author/speedline-support) on May 17, 2018 10:10:20 AM Some of you may have experienced continuous restarts (also known as a "boot loop") after recent Microsoft Windows updates of your SpeedLine stations, and potentially your home computers too.  These restarts are being caused by a conflict with the Windows Media Player Network Sharing Service, which does not allow the update to finish if it is running. **We recommend taking steps to disable this service before the next Windows Update release.** To prevent future occurrences of this issue, please follow the steps outlined below to disable the Windows Media Player Network Sharing Service on each of your computers.  **To Prevent Continuous Restarts (Boot Loop) after a Windows Update:** 1. Click the Windows logo on the taskbar, or press the Windows key. 2. In the search field, type **Services.msc**. 3. Click **Services** in the result. 4. In the Services list, find and double-click **Windows Media Player Network Sharing Service**. 5. Set the **Startup type** to **Disabled**. 6. Make sure the **Service Status** is **Stopped**, and if not, click the **Stop** button. 7. Click **OK**, and close the **Services** window. Windows updates will no longer cause continuous restarts due to conflicts with the Windows Media Player Network Sharing Service. If you continue to experience the boot loop issue after doing this, additional steps are required. Please contact SpeedLine Support at 1-888-400-9185 for assistance.  **Tip**: Whenever possible, schedule Windows updates for a time when your store is closed. Topics: [General Customer Info](https://www.speedlinesolutions.com/supportadvisories/topic/general-customer-info), [Windows](https://www.speedlinesolutions.com/supportadvisories/topic/windows) [![Find out About Customer Communications](https://no-cache.hubspot.com/cta/default/170069/4d89e749-04b9-48e6-9ff2-d0816812bc27.png)](https://cta-redirect.hubspot.com/cta/redirect/170069/4d89e749-04b9-48e6-9ff2-d0816812bc27) ### Subscribe Here! #### Advisories by Topic - [SpeedLine Releases (58)](https://www.speedlinesolutions.com/supportadvisories/topic/speedline-releases) - [Monetra Updates (37)](https://www.speedlinesolutions.com/supportadvisories/topic/monetra-updates) - [PCI (26)](https://www.speedlinesolutions.com/supportadvisories/topic/pci) - [SpeedWeb (14)](https://www.speedlinesolutions.com/supportadvisories/topic/speedweb) - [SpeedDine (11)](https://www.speedlinesolutions.com/supportadvisories/topic/speeddine) - [General Customer Info (10)](https://www.speedlinesolutions.com/supportadvisories/topic/general-customer-info) - [Windows (9)](https://www.speedlinesolutions.com/supportadvisories/topic/windows) - [Pay@ the Door (6)](https://www.speedlinesolutions.com/supportadvisories/topic/pay-the-door) - [Security (6)](https://www.speedlinesolutions.com/supportadvisories/topic/security) - [SpeedLine Pay (6)](https://www.speedlinesolutions.com/supportadvisories/topic/speedline-pay) - [Support Service (6)](https://www.speedlinesolutions.com/supportadvisories/topic/support-service) - [Worldpay (5)](https://www.speedlinesolutions.com/supportadvisories/topic/worldpay) - [Emergencies (4)](https://www.speedlinesolutions.com/supportadvisories/topic/emergencies) - [Mobile Payments (4)](https://www.speedlinesolutions.com/supportadvisories/topic/mobile-payments) - [New SpeedLine Product (4)](https://www.speedlinesolutions.com/supportadvisories/topic/new-speedline-product) - [Mobile Ordering (3)](https://www.speedlinesolutions.com/supportadvisories/topic/mobile-ordering) - [Online Ordering (3)](https://www.speedlinesolutions.com/supportadvisories/topic/online-ordering) - [Third-Party Integrations (3)](https://www.speedlinesolutions.com/supportadvisories/topic/third-party-integrations) - [Credit Cards (2)](https://www.speedlinesolutions.com/supportadvisories/topic/credit-cards) - [Gift Cards (2)](https://www.speedlinesolutions.com/supportadvisories/topic/gift-cards) - [POS Reports (2)](https://www.speedlinesolutions.com/supportadvisories/topic/pos-reports) - [Upgrade (2)](https://www.speedlinesolutions.com/supportadvisories/topic/upgrade) - [accessibility (2)](https://www.speedlinesolutions.com/supportadvisories/topic/accessibility) - [COVID-19 (1)](https://www.speedlinesolutions.com/supportadvisories/topic/covid-19) - [Contactless Delivery (1)](https://www.speedlinesolutions.com/supportadvisories/topic/contactless-delivery) - [Food Delivery (1)](https://www.speedlinesolutions.com/supportadvisories/topic/food-delivery) - [Payment Security (1)](https://www.speedlinesolutions.com/supportadvisories/topic/payment-security) - [Restaurant Security and PCI (1)](https://www.speedlinesolutions.com/supportadvisories/topic/restaurant-security-and-pci) - [SpeedLine News (1)](https://www.speedlinesolutions.com/supportadvisories/topic/speedline-news) - [SpeedLine POS (1)](https://www.speedlinesolutions.com/supportadvisories/topic/speedline-pos) - [Third-Party Ordering (1)](https://www.speedlinesolutions.com/supportadvisories/topic/third-party-ordering) - [analytics (1)](https://www.speedlinesolutions.com/supportadvisories/topic/analytics) [see all](https://www.speedlinesolutions.com/supportadvisories/prevent-continuous-restarts-caused-by-windows-updates#) #### Recent Advisories ### For Customers ### Contact General Inquiries: 1-888-400-9185 [info@speedlinesolutions.com](mailto:info@speedlinesolutions.com) Support: 1-888-923-9185 [support@speedlinesolutions.com](mailto:support@speedlinesolutions.com) ### Resources ### About ---   Copyright ©2026 by SpeedLine Solutions Inc.  |  [Terms Of Use](https://www.speedlinesolutions.com/terms)  |  [Privacy Statement](https://www.speedlinesolutions.com/privacy)   ![](https://px.ads.linkedin.com/collect/?pid=2676561&fmt=gif)