Support-Advisories-header

 

Support Advisories

SpeedLine 7.3 Release 402 Available Now

Posted by SpeedLine Support on Mar 16, 2021 9:22:23 AM

Request your upgrade today!

SpeedLine 7.3 R402 is now available for general release. This release includes new mobile pay options and other features and enhancements.

New Features and Updates in the 7.3 R400 Series

New Mobile Payment Options

  • SpeedLine Pay™. The SpeedLine Pay app (formerly Pay@ the Door) can now accept secure EMV payments for all order types, instead of just deliveries. Using the SpeedLine Pay app on a mobile device, an inexpensive bbPOS chip card reader, and Worldpay Express Core, you can now take payments at the door, curbside, or at the table.
    • At the Customer’s Door: SpeedLine Pay saves you money each month in credit card processing costs and reduced chargeback liability for delivery orders. All your delivery orders get the lower card-present rate, and your customers appreciate the easy tipping, convenient tapping, and chip card security.
    • Curbside or on the Patio: Give your customers the convenience of making secure EMV payments from their vehicles, or at a patio table.
    • Dine-In: Avoid crowded line-ups and waits at the till by offering customers
      the option to pay at the table.
  • Ingenico Link/2500 Mobile PIN Pad Integration. A new integration with the Ingenico Link/2500 mobile EMV PIN pad means you can use SpeedLine on a Windows tablet to take orders and accept payments.
    • Take orders and payments curbside, on a patio, or at the table.
    • Take orders and accept payments in line-ups at the counter or in drive-thrus.
    • Accept payments with the mobile PIN pad whether using Monetra, Worldpay MercuryPay, or Worldpay Express Core card processing
    • Optionally, add an Epson TM-P80 mobile Bluetooth receipt printer.

Ease of Use

  • Allowance for Store Bank Net Balances Less Than Zero. Terminal deposit messaging now allows for stores that end the day with less cash than they started with (due to fewer cash payments for orders, and payout of cash tips). The new message suggests how to adjust the store bank so it meets the target opening amount for the next day.
  • Customer IP Address for Online Orders. Online orders can now send the customer’s IP address with ticket information. The IP address will appear in the Terminal ticket activity for the online ticket, so stores can investigate fraud without contacting SpeedLine.
  • Easy Password Changes. The SL Password Maintenance utility wizard now has the ability to better detect stations, making monthly password changes faster and trouble-free.

New Features in SpeedDine

Regular deployments of SpeedDine online ordering bring new features online monthly. Here are a few recent additions:

  • Restrict deferred order ready times to prevent kitchen overload. Now deferred ordering hours can be entered in on SpeedDine Admin Hours of Operation page for regular days of the week, and not just "Special Days."
  • Show a quoted time range for orders, rather than a single quoted time. Allow for variations, and set more realistic expectations with your customers.
  • Control tip options for each order type from the store, as well as at the company-wide level. New store settings in SpeedDine Admin let you override company-wide settings to set the order type tip options that work best for each store.

>> Get more information about SpeedDine online ordering

More Information

Note: Premiere Support customers do not need to request the upgrade. SpeedLine Support will send you a notification of planned upgrade dates.

Request Your Upgrade

Read More

Topics: SpeedLine Releases, Mobile Ordering, Mobile Payments, SpeedDine

Pay@ the Door: Now With a Low Cost Mobile Card Reader

Posted by SpeedLine Support on May 5, 2020 8:00:00 AM

Pay@ the Door is a delivery game-changer that lets you accept credit and gift card payments on the customer's doorstep while saving you money. Now it's available with the affordable bbPOS Chipper mobile EMV card reader. 

Increase delivery profitability with EMV Pay@ the Door:

  • Pay lower card-present processing rates. 
  • Eliminate fraudulent delivery chargebacks.
  • Ensure secure payments, and eliminate counterfeit card fraud, with EMV.

When you use Pay@ the Door, no payment card information is taken when the order is placed. Instead, drivers take payments at the door using the SpeedLine Pay@ the Door app on a mobile device like an iPhone or iPad, and a mobile EMV card reader. This not only makes the ordering process easier for your customers, it also eliminates the uncertainty of having to provide their credit card information over the phone or internet.

The small but powerful bbPOS Chipper™ mobile EMV card reader is an affordable way to accept card payments when using Pay@ the Door. Some key Chipper features:

  • Accepts popular new forms of payments like tap, Apple Pay, and Android Pay.
  • End-to-end encryption ensures secure payments.
  • Ultra light and compact, and ships with a lanyard and sticky pad.
  • Sticks securely to the back of a mobile smartphone or tablet without leaving residue.
  • Rechargeable via USB cable.
  • Efficient Bluetooth Low Energy means a charge lasts longer.

 

Learn More About SpeedLine Pay

Read More

Topics: Mobile Payments, Pay@ the Door, SpeedLine Pay

Now Use Android Devices with Pay@ the Door

Posted by Lisa Siddons on Dec 4, 2018 3:21:47 PM

SpeedLine Pay@ the Door now offers even more flexibility: use either Apple or Android mobile devices with the chip-enabled EMV PIN pad. Save on fees and chargebacks while providing your customers with a fast, secure, payment transaction right on their doorstep. 

Read More

Topics: Mobile Payments, Pay@ the Door, SpeedLine Pay

Introducing Pay@ the Door

Posted by Jennifer Wiebe on Mar 19, 2018 1:15:41 PM

Today, we are excited to announce a new delivery app for EMV payment at the door with a chip-enabled PIN pad.

Read More

Topics: Mobile Payments, Pay@ the Door, SpeedLine Pay, New SpeedLine Product