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Support Advisories

Monetra 8.19.1 Available (Security Fixes)

Posted by SpeedLine Support on Apr 19, 2022 3:30:12 PM

Monetra 8.19.1 has been released and is available for upgrade. This release contains Security fixes, and it is recommended that customers using Monetra payment processing upgrade to this version as soon as possible. 

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Topics: Monetra Updates

WorldPay Update Removes MSD Contactless Payments

Posted by SpeedLine Support on Apr 4, 2022 11:03:25 AM

WorldPay Datacap update removes support for MSD contactless payments for Ingenico iPP320 pin pads.

MSD Contactless Payments compatibility with the Ingenico iPP320 pin pads on the WorldPay Datacap platform will be removed with the upcoming update from WorldPay. This change will not affect contactless payments on the Worldpay Express or Monetra platforms.

This update coincides with the requirement from the card brands that only EMV Contactless Payments be supported. Locations accepting MSD contactless payments may face higher processing fees or fines starting in April 2022.

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Topics: Restaurant Payment Security, Worldpay, Contactless Delivery

SpeedLine 8.0 With Cloud Reporting & Analytics Is Now Available!

Posted by SpeedLine Support on Mar 30, 2022 2:30:00 PM

Cloud Reporting & Analytics Sign-Up & Try Free Until June 1

SpeedLine 8 is now available for general release. This release includes new cloud reporting capabilities, security updates, and other features and enhancements.

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Topics: SpeedLine Releases, Delivery, Online Ordering, POS Reports, Third-Party Ordering

Reminder: Planned Power Outage Today (Nov. 9, 2021)

Posted by SpeedLine Support on Nov 9, 2021 6:30:00 AM

Just a reminder that SpeedLine has a planned power outage scheduled for today, November 9th, 2021 from 2pm to 5pm Pacific time. During this time, support will have limited resources available. Our call center will remain open for inbound calls, but our ability to connect to stores will be impacted. Responses to emails will be delayed until after the outage. We ask that you please contact us after 5pm Pacific time today, if your issue is not an emergency. We thank you for your understanding.

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Topics: Support Service

Nov. 9th Planned Power Outage

Posted by SpeedLine Support on Nov 8, 2021 3:15:56 PM

SpeedLine has a planned power outage scheduled for Tuesday, November 9th, 2021 from 2pm to 5pm Pacific time. During this time, support will have limited resources available. Our call center will remain open for inbound calls, but our ability to connect to stores will be impacted. Responses to emails will be delayed until after the outage. We ask that you please contact us after 5pm Pacific time that day, if your issue is not an emergency. We thank you for your understanding.

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Topics: Support Service

Monetra 8.18.1 Available (Security Fixes)

Posted by SpeedLine Support on Sep 1, 2021 9:31:57 AM

Monetra 8.18.1 has been released and is available for upgrade. This release contains Security fixes, and it is recommended that customers using Monetra payment processing upgrade to this version as soon as possible. 

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Topics: Monetra Updates

Update Windows to Avoid the PrintNightmare Security Vulnerability

Posted by SpeedLine Support on Jul 7, 2021 3:51:03 PM

Microsoft is urging Windows users to immediately install an update after security researchers found a serious vulnerability in the operating system.

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Topics: Security, Windows

Prepare Your POS for Blackout and Storm Season

Posted by SpeedLine Support on Jun 28, 2021 8:00:00 AM

Once again, NOAA is predicting a record breaking Atlantic hurricane season in 2021, with up to 20 named storms possible. Combine this with summer tornados, thunderstorms, and the potential for rolling blackouts caused by heat waves, and you get the potential for damage to your restaurant, including electronics like your SpeedLine POS system.

Read on for some tips on how you can prepare your POS for power outages and severe storms.

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Topics: Emergencies

SpeedLine 7.3 R404 is Now Available (Monetra Security Fix)

Posted by SpeedLine Support on May 11, 2021 11:26:34 AM

Request your upgrade today!

SpeedLine 7.3 R404 is now available for general release.

  • For Monetra EMV customers only: This Release contains security fixes to Monetra Uniterm
    • All customers who use Monetra with EMV PIN pads should upgrade within 30 days of this release to ensure they have the most recent security fixes.
    • Note that this Uniterm upgrade is required in addition to the recent Monetra upgrade to version 8.17.0.
  • For all other customers: upgrade is encouraged, but not required.

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Topics: SpeedLine Releases, Monetra Updates

Monetra 8.17.0 Available (High Priority Security Fixes)

Posted by SpeedLine Support on May 7, 2021 4:49:08 PM

Monetra 8.17.0 has been released and is available for upgrade. This release contains a number of high priority fixes, and it is recommended that customers using Monetra payment processing upgrade to this version as soon as possible. 

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Topics: Monetra Updates