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Support Advisories

Monetra 8.13.0 Release is available (Security Fix)

Posted by SpeedLine Support on Dec 11, 2019 8:00:00 AM

Monetra 8.13.0 has been released and is available for upgrade. This release contains security fixes, so all customers using Monetra should upgrade to this version within the next 30 days.

Read on for full release notes.

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Topics: Monetra Updates

Important Notice for Worldpay Datacap/MercuryPay Customers

Posted by SpeedLine Support on Dec 4, 2019 9:00:00 AM

If you are processing contactless payments using an Ingenico iPP320 PIN pad, please be aware that Visa, MasterCard, and American Express have recently mandated that all contactless (tap) payments be processed using Contactless EMV. See Visa’s reminder to customers: https://usa.visa.com/dam/VCOM/regional/na/us/run-your-business/documents/emv-newsletter-jan2019.pdf.

Stores that process contactless payments but do not use Contactless EMV are at risk of fines from the card brands. Worldpay will note any potential fines on your statement. An upcoming Worldpay update will enable EMV contactless payments for customers on the Worldpay Express platform. Read on for your options.

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Topics: payment security, worldpay

California Consumer Privacy Act (CCPA) and SpeedLine

Posted by SpeedLine Support on Nov 28, 2019 9:00:15 AM

On January 1st, 2020, the California Consumer Privacy Act (CCPA) comes into effect. The Act is intended to give residents of the state of California more control over how their personal information is used by businesses.

Read on to see if this legislation applies to your restaurant business, and how to comply with it.

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Topics: customer data, SpeedLine, SpeedDine

Monetra 8.11.1 Release is available.

Posted by SpeedLine Support on Oct 21, 2019 10:00:00 AM

Monetra 8.11.1 has been released and is available for upgrade. This release contains no security fixes, but it does contain an update that is necessary for First Data (Datawire) customers in order to maintain functionality.

If you are a First Data customer, and have not updated to this release before Datawire releases their fix (the fix release date has not yet been announced), you will no longer be able to process credit cards until you update to Monetra version 8.11.1  or newer.

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Topics: Monetra Updates

Power Outage Planning

Posted by SpeedLine Support on Oct 9, 2019 3:47:05 PM

As power blackouts spread across Northern California, SpeedLine would like to let customers know the best way to shut down their point of sale system equipment safely.

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Topics: technical support

Monetra 8.11.0 Available - Security Fixes Included

Posted by SpeedLine Support on Oct 3, 2019 1:02:21 PM

Monetra 8.11.0 has been released and is available for immediate upgrade.

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Topics: Credit Cards, payment security, Restaurant Security and PCI, Security

Introducing the New SpeedDine Ordering App

Posted by Lisa Siddons on Oct 2, 2019 12:03:23 PM

Today SpeedLine launched a new online ordering app for restaurants with SpeedDine online ordering.

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Topics: SpeedDine

SpeedLine 7.3 Release 112 now available

Posted by SpeedLine Support on Aug 16, 2019 9:43:46 AM

SpeedLine 7.3 Release 112 is available today.

This release includes changes from 7.3 Release R111. This release was not announced previously. Release notes for R111 are included below.

  • There are no PCI affecting changes in this release. It is a recommended upgrade for customers who use SpeedDine, or show LiveMaps maps on a second display.

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Topics: SpeedLine Releases, POS new release, SpeedLine

SonicWall Security Vulnerability Requires Patching - PCI Affecting

Posted by SpeedLine Support on Aug 6, 2019 8:50:34 AM

A security vulnerability has been found in a component used by the SonicOS operating system used in SonicWall firewall appliances. SonicWall has made a free patch available and strongly advises applying it immediately. If your SpeedLine network includes a SonicWall appliance (note that some of these appliances may be branded with the Dell name), read on for steps to secure it. This is a PCI-affecting security patch notification. If your network does not include a SonicWall, this advisory does not apply to you.

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Topics: protecting POS data, Security, Third-Party Integrations, network

New Features in SpeedDine

Posted by Lisa Siddons on Jul 24, 2019 3:37:09 PM

Since launching the SpeedDine online ordering product last year, we have added many new features in response to user requests. With at least one new deployment (release) every week, it can be hard to keep track: to see all recent release notes, visit the New in SpeedDine page on the Customer Support site. Continue reading for a summary of recent additions.

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Topics: Online Ordering, SpeedLine POS News, SpeedDine