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Support Advisories

New Features in SpeedLine! 7.3 R204 is Now Available!

Posted by SpeedLine Support on Apr 30, 2020 3:10:09 PM

Request your upgrade today!

SpeedLine 7.3 R204 is now available for general release. This release includes many new features, and security updates for customers who use integrated payment card processing, or SpeedDine online ordering.

 

New Features and Updates

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Topics: Pay@ the Door, POS new release, support service, SpeedDine

New! Premiere Support Services

Posted by SpeedLine Support on Apr 28, 2020 8:00:00 AM

SpeedLine now offers "Premiere Support Services" to manage time-consuming menu changes and upgrades for you, whether you own a single store, or multiple locations. Read on to see what's included in this add-on to Standard Support.

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Topics: support service

Reminder: SpeedLine Office Move and Phone System Upgrade This Weekend

Posted by Jennifer Wiebe on Sep 27, 2018 1:54:00 PM

A quick reminder regarding support coverage this weekend as we pack up to move to our new office:

We are excited to announce that over the weekend of September 28–30, SpeedLine is moving into a new headquarters. We have expanded our current office facility several times over the past few years, but have now completely outgrown the space.

This move also provides the perfect opportunity to go live with a brand new phone system. The new system will provide a number of improvements in our ability to serve you efficiently—including faster response times for email support.

We have been planning for months to make this office move as seamless as possible for our staff and for you. SpeedLine Support will be taking your calls all weekend as we make the transition. However, due to the potential of minor disruptions in staff, network, and phone system availability during the move, please:

  • consider postponing non-urgent calls that weekend until Monday if you can; or
  • call ahead so we can better plan to avoid any delays.
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Topics: support service

Planning for a SpeedLine Office Move and Phone System Upgrade September 28-30

Posted by Jennifer Wiebe on Sep 24, 2018 9:01:00 AM

We are excited to announce that over the weekend of September 28–30, SpeedLine is moving into a new headquarters. We have expanded our current office facility several times over the past few years, but have now completely outgrown the space.

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Topics: support service