Support Advisories

If you are running a very old version of Monetra, you may have already heard from your bank that major card processors plan to stop card processing effective July 1 on any platforms that do not support the TLS 1.2 security protocol.

If you have been disabling or rolling back Windows Updates on your Windows 7 stations to avoid issues with continuous restarts or network printing, please email Support to schedule a time for us to connect in and complete the skipped updates and stop the issues from recurring.

If you prefer to make the changes yourself, visit the Knowledge Base on support.speedlinesolutions.com, and search for the updated steps to: "Prevent continuous restarts (boot loop) after a Windows Update."

In a recent advisory, we recommended steps to prevent continuous restarts after Windows Updates. For some of you, those steps worked. For most others, we have been able to take additional steps to resolve the problem.

Some of you may have experienced continuous restarts (also known as a "boot loop") after recent Microsoft Windows updates of your SpeedLine stations, and potentially your home computers too. 

These restarts are being caused by a conflict with the Windows Media Player Network Sharing Service, which does not allow the update to finish if it is running. We recommend taking steps to disable this service before the next Windows Update release.

Monetra 8.7.1 has been released and is available for immediate upgrade.

SpeedLine 7.3 is now available. 

» Request your upgrade.

» Read the Release Notes.

SpeedLine 7.3 includes support for the new SpeedDine online ordering and EMV Pay@ the Door, a security update for Monetra, and updates for LiveMaps and some reports.

LiveMaps Required Update

LiveMaps users: This new release contains some changes for your Bing mapping data integration. Please schedule your upgrade to SpeedLine 7.3 before May 15.

Monetra Security Fix

This release also includes a security update for Monetra Uniterm. All Monetra users must upgrade to SpeedLine 7.3 in the next 30 days to remain PCI compliant.

Due a problem with Windows updates, call volumes in Support are extremely high today. Wait times are currently much longer than usual. 

SpeedLine 7.2 R802 is now available. This is not a security update.

Monetra 8.7.0 has been released and is available for immediate upgrade.

As mentioned in a Support Advisory last month, in SpeedLine 7.2 R800 and later, SpeedWeb is no longer hosted by Apache Server, but instead by Microsoft IIS, which is automatically updated by Windows.