Support Advisories

A security vulnerability has been found in a component used by the SonicOS operating system used in SonicWall firewall appliances. SonicWall has made a free patch available and strongly advises applying it immediately. If your SpeedLine network includes a SonicWall appliance (note that some of these appliances may be branded with the Dell name), read on for steps to secure it. This is a PCI-affecting security patch notification. If your network does not include a SonicWall, this advisory does not apply to you.

Since launching the SpeedDine online ordering product last year, we have added many new features in response to user requests. With at least one new deployment (release) every week, it can be hard to keep track: to see all recent release notes, visit the New in SpeedDine page on the Customer Support site. Continue reading for a summary of recent additions.

SpeedLine 7.3 Release 110 is available today.

This release includes changes from 7.3 Releases R108, R109, and R110. The R108 and R109 releases were not announced previously. Release notes for all three releases are included below, along with notes about significant changes to SpeedLine log files and SpeedDine.

• There are no PCI affecting changes in this release. It is a recommended upgrade for customers who use SpeedDine, Mercury Pay, Vantiv Express, or Monetra.

Important Notes:

• 7.3 R109 includes back-end changes to the Connect service and credit card processing to improve SpeedDine performance, and is the new minimum version for use with SpeedDine. It is recommended that all SpeedDine customers upgrade to 7.3 R109 or later.
• 7.3 R109 also introduced a change to the way SpeedLine handles log files. The system now creates a new log file each time a day end is completed. Each day's file is identified with DayFile End of Day ID, and files that are more than 5 days old will be automatically moved to an "Archived" folder.
  • The new naming format for the log files is: EODID_FileName.txt. For example, if your End of day ID is 365, your log file will appear as: 000365_ErrorLog.txt.
  • Log files for the current date and the last 5 days will be located in: C:\Speedline\Logs\.
  • After 5 days logs will be automatically moved to: C:\Speedline\Logs\Archived.
  If your organization uses scripts or tasks that refer to log files by name or location, please use the information above to update them after upgrade.

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has issued an Activity Alert to provide information on a vulnerability, known as “BlueKeep,” that exists in Microsoft Windows 7, Windows XP, Windows Server 2008, and some earlier operating systems. If you might be affected, read on for recommendations.

The Support team was recently notified by several SpeedLine customers that someone claiming to be a support agent for a credit card processor asked them to change card processing settings. SpeedLine Support investigated and found that the requests did not come from the processing company, so were likely fraudulent. Read on for recommendations.

With the upgrade to Monetra Uniterm 9 (included in SpeedLine 7.3 R104 and later), Monetra has included tip prompt percentage fields in the Monetra Administrator program. This means that the EMV PIN Pad Tip Prompt settings in Store Manager are ignored if you are using Uniterm 9 or later. See how to resolve this.

SpeedLine 7.3 Release 107 is available today.

Monetra is discontinuing support of Uniterm 8 this month (mid-April of 2019). The updated version of Uniterm (Uniterm 9) is included in SpeedLine 7.3 R104 and later.

SpeedLine 7.3 Release 104 is available today. This release is PCI affecting for Monetra EMV customers.

SpeedLine 7.3 Release 103 is available today. This release is PCI affecting for SpeedDine customers.