Support Advisories

Monetra 8.14.0 has been released and is available for upgrade. This release contains security fixes, so all customers using Monetra should upgrade to this version within 30 days of the release date. 

Please note if you are a Monetra EMV user (secure pin pads), you will require Uniterm version 9.8.0 if you do not have this version please contact support to get this.

Read on for full release notes from  Monetra.

To help you keep your staff and customers safe during the current COVID-19 coronavirus pandemic, SpeedLine is releasing two new features for SpeedDine online ordering:

Monetra 8.13.0 has been released and is available for upgrade. This release contains security fixes, so all customers using Monetra should upgrade to this version within the next 30 days.

Read on for full release notes.

If you are processing contactless payments using an Ingenico iPP320 PIN pad, please be aware that Visa, MasterCard, and American Express have recently mandated that all contactless (tap) payments be processed using Contactless EMV. See Visa’s reminder to customers: https://usa.visa.com/dam/VCOM/regional/na/us/run-your-business/documents/emv-newsletter-jan2019.pdf.

Stores that process contactless payments but do not use Contactless EMV are at risk of fines from the card brands. Worldpay will note any potential fines on your statement. An upcoming Worldpay update will enable EMV contactless payments for customers on the Worldpay Express platform. Read on for your options.

On January 1st, 2020, the California Consumer Privacy Act (CCPA) comes into effect. The Act is intended to give residents of the state of California more control over how their personal information is used by businesses.

Read on to see if this legislation applies to your restaurant business, and how to comply with it.

Monetra 8.11.1 has been released and is available for upgrade. This release contains no security fixes, but it does contain an update that is necessary for First Data (Datawire) customers in order to maintain functionality.

If you are a First Data customer, and have not updated to this release before Datawire releases their fix (the fix release date has not yet been announced), you will no longer be able to process credit cards until you update to Monetra version 8.11.1  or newer.

As power blackouts spread across Northern California, SpeedLine would like to let customers know the best way to shut down their point of sale system equipment safely.

Monetra 8.11.0 has been released and is available for immediate upgrade.

Today SpeedLine launched a new online ordering app for restaurants with SpeedDine online ordering.

SpeedLine 7.3 Release 112 is available today.

This release includes changes from 7.3 Release R111. This release was not announced previously. Release notes for R111 are included below.

• There are no PCI affecting changes in this release. It is a recommended upgrade for customers who use SpeedDine, or show LiveMaps maps on a second display.