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Support Advisories

SpeedLine Support

The SpeedLine Support team is a collection of in-house POS experts that are available 365 days a year to serve your point-of-sale needs.

Recent Advisories

"BlueKeep" Vulnerability in Earlier Windows Versions

Posted by SpeedLine Support on Jun 19, 2019 8:57:56 AM

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has issued an Activity Alert to provide information on a vulnerability, known as “BlueKeep,” that exists in Microsoft Windows 7, Windows XP, Windows Server 2008, and some earlier operating systems. If you might be affected, read on for recommendations.

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Topics: Security, Windows

Beware of Fraudulent Requests to Change Card Processing

Posted by SpeedLine Support on Jun 13, 2019 8:51:49 AM

The Support team was recently notified by several SpeedLine customers that someone claiming to be a support agent for a credit card processor asked them to change card processing settings. SpeedLine Support investigated and found that the requests did not come from the processing company, so were likely fraudulent. Read on for recommendations.

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Topics: General Customer Info, Security

Monetra EMV Tip Prompt Changes

Posted by SpeedLine Support on May 31, 2019 9:05:52 AM

With the upgrade to Monetra Uniterm 9 (included in SpeedLine 7.3 R104 and later), Monetra has included tip prompt percentage fields in the Monetra Administrator program. This means that the EMV PIN Pad Tip Prompt settings in Store Manager are ignored if you are using Uniterm 9 or later. See how to resolve this.

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Topics: Monetra Updates, Third-Party Integrations

SpeedLine 7.3 Release 107 now available

Posted by SpeedLine Support on May 8, 2019 10:30:58 AM

SpeedLine 7.3 Release 107 is available today.

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Topics: SpeedLine Releases

Monetra Support for Uniterm 8 is Ending (Security Update)

Posted by SpeedLine Support on Apr 15, 2019 1:18:06 PM

Monetra is discontinuing support of Uniterm 8 this month (mid-April of 2019). The updated version of Uniterm (Uniterm 9) is included in SpeedLine 7.3 R104 and later.

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Topics: Monetra Updates, PCI

SpeedLine 7.3 Release 104 now available (Security Fixes)

Posted by SpeedLine Support on Apr 1, 2019 1:49:05 PM

SpeedLine 7.3 Release 104 is available today. This release is PCI affecting for Monetra EMV customers.

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Topics: SpeedLine Releases, Monetra Updates, PCI

SpeedLine 7.3 Release 103 Available Now (Security Fixes)

Posted by SpeedLine Support on Mar 27, 2019 10:57:58 AM

SpeedLine 7.3 Release 103 is available today. This release is PCI affecting for SpeedDine customers.

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Topics: SpeedLine Releases, SpeedDine

Monetra 8.9.2 Available - Security Fixes Included

Posted by SpeedLine Support on Mar 8, 2019 9:47:36 AM

Monetra 8.9.2 has been released and is available for immediate upgrade.

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Topics: Monetra Updates, PCI

Regarding Vantiv WorldPay Notice to Discover-Accepting Merchants

Posted by SpeedLine Support on Dec 6, 2018 3:42:03 PM

Some SpeedLine customers have been notified by Vantiv Worldpay that all Discover-accepting merchants will need to support new 8-series BIN range cards from UnionPay, starting in January 2019.

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Topics: Credit Cards, Worldpay

SpeedLine 7.3 Release 15 available now

Posted by SpeedLine Support on Nov 26, 2018 3:23:50 PM

SpeedLine 7.3 Release 15 is available today.

There are no PCI affecting changes in this release. It is recommended that customers who use Mercury Pay, , Vantiv Express, or Pay@ the Door upgrade.
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Topics: SpeedLine Releases