If your customers want to customize their order, your staff don’t have to stress—the touchscreen menu is designed for your restaurants. Quickly and easily substitute fries with onion rings through conversational ordering, which lets you enter items and toppings in any sequence, as the customer orders.
A regular wants the usual? Even your newest staff can help. Touch to recall and reorder past items or full orders in an instant. You can also program the menu to show nutritional information, allergens, or recipes at the touch of a button.
Control the ordering process from beginning to end with SpeedLine’s easy-to-use interface, upselling tools, and customer-facing displays. Your staff can start offering add-ons consistently and in a helpful way through scripted upselling prompts. Upsizing prompts, for instance, that link the sale of a small soda to a prompt for a larger size, can increase profits significantly.
With directed order entry, smart combos, and efficient kitchen routing, you can beat the rush at the counter and drive-thru. Watch as your SpeedLine restaurant POS helps your concept improve speed, accuracy, and customer satisfaction, and ultimately boost your sales.
Order errors chew up time, waste stock, and burn good will with your customers. Customer-facing displays are the solution. The instant visual validation of a customer-facing display helps customers catch and correct mistakes as they happen.
As an added bonus, these displays discourage theft, and can increase add-on sales.
Kitchen displays offer restaurant managers access to real-time speed of service information for monitoring the status of the kitchen, and alerts help staff provide proactive service.
Delay routing ensures that items display at prep or expediter stations when they're needed, and everything in an order is ready at the same time. Fresh, hot food means increased guest satisfaction. Prioritize rush items, and change activity levels with one click to compensate for varying kitchen loads.
Item routing can be customized to increase your kitchen’s organization and efficiency by directing items to the correct prep area printer or kitchen display. The goal is to reduce confusion and eliminate the need to call orders across the floor by showing only items that staff at a particular station need to see.
For example, you have two prep areas in your quick service restaurant: the french fry station and the burger station. Each prep station has its own printer or monitor. When a customer places an order for a burger and fries combo meal, the burger will print or display at the burger station, while the french fries will print or display at the fryer.
SpeedLine has an advanced coupon engine that can handle even the most complex offers. For multi-unit operations, a master menu can contain the coupons used across all of your locations, while allowing certain offers to be restricted to individual locations or regions.
A great way to attract lapsed customers back into the restaurant is with well-timed special offers and promotions. Target regular customers who have not placed orders in a specific timeframe, and invite them back for a discount, or a free item.
Print offers or surveys on receipts, have them pop up as order taker prompts. Automatically target new, lapsed, or frequent customers with your messages, wish a guest happy birthday, or give them the opportunity to provide feedback.
SpeedLine reports provide access to a wide variety of information. With the sales and menu mix reporting tools in SpeedLine, it’s easy to see which items are selling and how many have been sold within a date range.
This information helps you make decisions on what to promote. For example, you can help promote a slow moving item that has caught your attention by customizing an upselling prompt on the POS.
Reward your customers, and boost your restaurant business, by choosing a restaurant loyalty program that fits your concept. Loyalty rewards build order frequency and ticket size.
Use the free single-store loyalty tools built into the SpeedLine POS, or choose from a variety of integrated third-party options for multi-store loyalty.
SpeedLine was designed for growth and scalability. This means it can work for any restaurant company—from independent businesses to large, multi-national chains.
SpeedLine SpeedLink Enterprise™ has the ability to connect multiple QSR locations with head office to bring keener insights, greater consistency, and ultimately greater profitability chain wide. A QSR point of sale system with enterprise management capabilities provides tremendous added value to any multi-location operation through consolidated reporting and integration with existing above-store systems.
Even before you open for the day, SpeedLine is at work. Keep your costs in check with sales and labor forecasts and prep plans. Monitor your stock levels and identify problem areas with SpeedLine Inventory™.
Comprehensive operations planning tools allow you to: