At SpeedLine, you’ll work with experienced, dedicated, fun people to create and support our innovative point of sale (POS) software products that help restaurant operators and chain executives across North America succeed.
We're growing quickly and looking for talented people to join us in providing current and next generation POS solutions (built on the latest cloud technologies) that restaurant companies use to deliver millions of pizzas every week.
We've been a leading tech employer in the Fraser Valley since 1990, and a Top 100 Tech Company in British Columbia. We pride ourselves in ensuring a work/life balance and personal growth for all of our employees.
The world market for pizza is $128 billion each year. Restaurant delivery is growing consistently in pizza, and explosively in the restaurant industry as a whole. That's great news at SpeedLine, where our local team develops, markets, and supports the leading point of sale solution for this large, technology-hungry industry. We have delivered software solutions to thousands of pizza, quick service, and multi-concept restaurants and chains.
The primary responsibility of the Installation, Training, & Support Specialist is to travel to restaurant locations, within Canada, to ensure the successful implementation and “go-live” of SpeedLine POS in accordance with the SpeedLine installation and training program. The specialist installs and configures hardware and software, and trains owners, managers, and staff to use it to their maximum benefit. This includes teaching managers and employees how to take orders from start to finish, as well as teaching owners and managers how to use the back-office features of the system.
The Support Technician’s primary responsibility is to ensure the ongoing successful operation of SpeedLine customers’ POS systems by providing hardware, software, and system support to end users.
The Technical Writer is responsible for developing complete and accurate user documentation and educational resources to equip our customers to use their SpeedLine products and services to maximum benefit. Under the direction of the Product & Senior Development Manager, this position will identify requirements for, and develop and maintain a comprehensive set of documentation and resources.
The primary responsibility of the Business Development Representative (BDR) is to help expand the company’s customer base by helping to fill the pipeline for the sales team. The BDR is the first point of contact for new business prospects and engages existing customers in additional service opportunities. The BDR will create outreach strategies for new lead generation methods, maintain ongoing communication and collaboration with the sales team, hand-off leads to the appropriate team member as demos are booked, and participate in team strategy meetings.
Our IT team is seeking an outstanding IT Administrator to join our ranks. We are looking for someone that is willing to grow their skills and contribute to the ongoing success of the IT infrastructure at SpeedLine. If you're looking for an opportunity that has varied challenges and the ability to contribute across our entire IT environment, this is the opportunity for you.
CONGRATULATIONS to Jacob on his nomination and selection as Outstanding Employee!
Twice a year we recognize a team member for their exceptional high-performing efforts and achievements with the Outstanding Employee Award.
Jacob joined our team almost 3 years ago and has been a strong, reliable force - traveling the United States to install our systems and train our customers. He has been the most constant in-person “face” of SpeedLine in that timeframe.
Jacob has had an excellent year. He did many back-to-back-to-back Dion’s Pizza installs for weeks on end driving us through that rollout. Customers love Jacob and his Installation Customer Satisfaction Surveys show that, with a 95% CSAT average score.
When not on the road (and even when he is), Jacob is always willing to take on customer projects like menu builds and SpeedDine builds. He also has been and continues to be an excellent resource for our newer Installation team members helping to train, shadow and provide feedback to them. And of course, a complete Installer delivers reports accurately and on time…Jacob checks that box as well.
Employee committees take a team approach to our Health & Wellness, Safety, and Social goals, promoting a healthy lifestyle, ensuring a safe work environment, and injecting fun into our work week!