Competitive Salary & Benefits
- Comprehensive benefits package, including extended health and employee assistant program.
- Career development, comprehensive training, and tuition reimbursement program.
- Additional paid time off for pre-planned personal/family leave.
- Annual salary and performance reviews, with regular one-on-one coaching sessions.
- Personalize your own workspace.
- Company-wide employee and peer formal recognition programs.
- Internal committees with specific mandates to enhance employee and community wellbeing.
- Engage with a diverse team of 90+ employees who all work collaboratively to grow our in-house developed and managed POS solutions.
Workplace Amenities
- Recharge and relax: Unwind in our lounge, challenge colleagues to a game, or fuel up in our modern kitchenettes.
- Stay energized: Enjoy complimentary coffee, tea, and Wi-Fi to power through your day.
- Prime location: Conveniently located near High Street Shopping center.
- Connect and celebrate: Join our team for fun events and a strong sense of community.
Community
Our team is more than just colleagues; we're a community dedicated to well-being, safety, and fun. Our employee-led committees are at the heart of creating a positive and fulfilling workplace culture.
- Health & Wellness Committee: Prioritizing your physical and mental health.
- Giving Committee: Making a positive impact on our community.
- Safety Committee: Ensuring a secure and healthy work environment.
- Social Committee: Fostering connections and fun.
Outstanding Employee
SpeedLine formally recognizes employees for their exceptional high-performing efforts and achievements including, outstanding service to customers or co-workers, exceptional leadership, or performance in achieving business goals.
Don started with SpeedLine in 2017 as a Support Technician and has been an outstanding team member. He ensures he provides the best service he can to our customers through technical calls, support projects, and onsite Canadian installations.
Don has always been dependable and flexible while a night shift/closing Support Technician, a technical lead for setup of the Pizza Expo tradeshow, and as an associate installer, travelling to installations…sometimes on short notice. He also has over 5 years of perfect attendance!
Recently, Don was promoted to the Installation, Training, & Support Specialist role where he will continue to support our staff and our customers. We appreciate Don, thank him, and congratulate him for his outstanding performance.
Don receives:
- A framed certificate.
- $150 in Gift Cards.
- A photo and summary of his contributions
Thank you, Don, for all you do to help SpeedLine succeed, and thank you to everyone that nominated him and many other outstanding people in our company!
Technical Writer/Content Developer
The Technical Writer/Content Developer is responsible for understanding technical information to develop complete and accurate user documentation and educational resources, to equip our customers to use their SpeedLine products and services to maximum benefit. This position will identify requirements for and develop and maintain a comprehensive set of documentation and resources, creating strong customer engagement across many channels.
Operations Coordinator
The Operations Coordinator is responsible for the processing and approval of orders, payments, accounts receivables (A/R), accounts payables (A/P), and support service renewals. This position also manages Customer Support Service Agreements and is responsible for following and maintaining all documentation required as outlined by the Operations Department manager. This position requires attention to detail to ensure error-free service is provided to the customers of SpeedLine Solutions.
IT Administrator
The primary responsibility of the IT Administrator is to devote great care into ensuring reliable, secure, and efficient operations of all information systems that support company operations. As a crucial role that supports the activities of almost all company operations, this position is responsible for having and applying specialized knowledge and professional judgment to investigate, analyze, design, build, and operate IT systems that drive business success.
Corporate (Sales) Account Manager
The primary responsibility of the Corporate Account Manager is to find, develop, close, and manage independent stores and small to mid-size multi-unit accounts in the pizza and delivery restaurant industry. This includes the development and implementation of strategic account strategies, and execution of sales revenue and business development opportunities to drive the sales of SpeedLine POS software solutions.
Support Technician (Call Center Department)
The Support Technician’s primary responsibility is to ensure the ongoing successful operation of SpeedLine customers’ POS systems by providing hardware, software, and system support to end users. They help to increase the effectiveness of the Support Team by working to capture and distribute information that will help improve the products and solutions that SpeedLine develops and supports.
