Competitive Salary & Benefits
- Comprehensive benefits package, including extended health and employee assistant program.
- Career development, comprehensive training, and tuition reimbursement program.
- Additional paid time off for pre-planned personal/family leave.
- Annual salary and performance reviews, with regular one-on-one coaching sessions.
- Personalize your own workspace.
- Company-wide employee and peer formal recognition programs.
- Internal committees with specific mandates to enhance employee and community wellbeing.
- Engage with a diverse team of 90+ employees who all work collaboratively to grow our in-house developed and managed POS solutions.
Workplace Amenities
- Recharge and relax: Unwind in our lounge, challenge colleagues to a game, or fuel up in our modern kitchenettes.
- Stay energized: Enjoy complimentary coffee, tea, and Wi-Fi to power through your day.
- Prime location: Conveniently located near High Street Shopping center.
- Connect and celebrate: Join our team for fun events and a strong sense of community.
Community
Our team is more than just colleagues; we're a community dedicated to well-being, safety, and fun. Our employee-led committees are at the heart of creating a positive and fulfilling workplace culture.
- Health & Wellness Committee: Prioritizing your physical and mental health.
- Giving Committee: Making a positive impact on our community.
- Safety Committee: Ensuring a secure and healthy work environment.
- Social Committee: Fostering connections and fun.
Outstanding Employee
SpeedLine formally recognizes employees for their exceptional high-performing efforts and achievements including, outstanding service to customers or co-workers, exceptional leadership, or performance in achieving business goals.
William has been an integral part of the Support team for over 17 years. He has been a Support Project Specialist since 2020.
William has built countless batch files and tools that have helped our company and customers make day-to-day life and large projects much simpler and easier to handle.
He was a driving force to see a major SpeedDine roll out of 112 stores be the success that it has been. The tools he created to help not only our teams, but customers as well, were above and beyond.
William shares practical tools and learning resources he has crafted over the years and has been an asset for peers new and old to support.
When he was in the office regularly, William was often called up or volunteered to help move desks and large objects, especially for our move to the current Abbotsford office, again going above and beyond.
Thank you, William, for all you do to help SpeedLine succeed.
Operations Coordinator
The Operations Coordinator is responsible for the processing and approval of orders, payments, accounts receivable (A/R), accounts payable (A/P), and support service renewals. This position also manages Customer Support and Subscription Service Agreements and is responsible for following and maintaining all documentation required as outlined by the Operations Department manager. This position requires attention to detail to ensure error-free service is provided to the customers of SpeedLine Solutions.
Support Technician (Call Center)
The Support Technician’s primary responsibility is to ensure the smooth operation of SpeedLine customers’ POS systems by providing hardware, software, and system support while contributing ideas to improve our products and services.
As part of a company that develops, sells, installs, and supports its software, you’ll play a key role in delivering customer success. Our call center operates 7 days a week, from 6:00 AM to midnight, with shift schedules varying within those hours.
