Careers at SpeedLine

Who We Are

We've been a leading tech employer in the Fraser Valley since 1990, and a Top 100 Tech Company in British Columbia. We pride ourselves in ensuring a work/life balance and personal growth for all of our employees.

The world market for pizza is $128 billion each year. Restaurant delivery is growing consistently in pizza, and explosively in the restaurant industry as a whole. That's great news at SpeedLine, where our local team develops, markets, and supports the leading point of sale solution for this large, technology-hungry industry. We have delivered software solutions to thousands of pizza, quick service, and multi-concept restaurants and chains.

We deliver products and service that make our customers more successful. That’s our mission, and we work hard to achieve it.
We work full, busy days, but outrageous long hours are not in our DNA. We believe in work/life balance, and we live it.
Good freeway access means our head office is an easy commute from anywhere in the Fraser Valley. It’s a lot easier to have a life when you don’t spend all your time in the car.
Our counterparts at our US subsidiary spend much of their time on site at customers’ restaurant locations and offices—but they work from a home base only minutes away from our headquarters.
A great product and reputation attracts strong talent. All of that adds up to an attractive place to work—and an experienced and tenured team.

Development Manager

Department: Development

The Development Manager is primarily responsible for ensuring the ongoing successful operation of the Development Department and the department team members, to build and ship quality software on time, ensuring a balance between efficiency, cost, and customer satisfaction.

Support Technician

Department: Customer Service

The Support Technician’s primary responsibility is to ensure the ongoing successful operation of SpeedLine customers’ POS systems by providing hardware, software, and system support to end users.

Support Manager

Department: Customer Service

The Support Manager’s primary responsibility is to ensure the ongoing successful operation of the Support department, ensuring a balance between efficiency, cost, quality, and customer satisfaction.

Installation, Training, & Support Specialist

Department: Customer Support

The primary responsibility of the Installation, Training, & Support Specialist is to travel to restaurant locations, within Canada, to ensure the successful implementation and “go-live” of SpeedLine POS in accordance with the SpeedLine installation and training program. The specialist installs and configures hardware and software, and trains owners, managers, and staff to use it to their maximum benefit.

This includes teaching managers and employees how to take orders from start to finish, as well as teaching owners and managers how to use the back-office features of the system.

Business Development Representative (BDR)

Department: Sales

The primary responsibility of the Business Development Representative (BDR) is to help expand the company’s customer base by helping to fill the pipeline for the sales team. The BDR is the first point of contact for new business prospects and engages existing customers in additional service opportunities. The BDR will create outreach strategies for new lead generation methods, maintain ongoing communication and collaboration with the sales team, hand-off leads to the appropriate team member as demos are booked, and participate in team strategy meetings.

Benefits

Extended health, dental, vision care, as well as travel and life insurance
Annual salary and performance reviews, with regular one-on-one coaching sessions
Career development, comprehensive training, and tuition reimbursement
Ongoing refresher training and associate programs, to support your professional growth, career path, and long-term success
Company support for employee wellness, fun, and giving back through Health & Wellness, Green, and Giving committee events and initiatives
Regular onsite and offsite staff social events throughout the year hosted by our Social Committee
Comfortable, business casual dress
Customize your work space
Employee and peer formal recognition programs
Monthly staff breakfast or lunch events
An experienced team of 80+ employees averaging 6+ years SpeedLine employment experience
End of year holiday party with dinner and prizes

Outstanding!

Twice each year, we recognize a top achiever with the Outstanding Employee Award. Congratulations to Lucille, HR Generalist and Recruiter, for her outstanding service.

Lucille began making a very positive impact on the company as soon as she joined and continues to do so every day. She is a valuable resource to many, most notably the senior management team.

While her role is split between human resources and recruiting, her primary focus in the last year has been on helping us grow our team. Lucille has led the recruiting efforts on dozens of job postings and conducted over 1,000 phone interviews in the last year. Lucille has contributed greatly to our success in filling roles and presenting ideas on how to better advertise jobs, and handle selected applicants. She also has helped us to fully establish our Human Resources policies and procedures. She provides direction, investigates situations, and helps decisions get made.

On top of her day-to-day responsibilities, Lucille volunteers as a member of the Health and Wellness committee. She always offers her assistance to others, taking on tasks she can help with, and looks to make sure she is contributing to the company’s success. She lives our Core Values.

Our office environment has been a whole lot brighter since Lucille started in July 2019, thanks to her positivity and signature laugh.

Work & Play

Employee committees take a team approach to our Health & Wellness, Safety, and Social goals, promoting a healthy lifestyle, ensuring a safe work environment, and injecting fun into our work week!