SpeedLine LiveMaps™ improves delivery efficiency and controls costs for restaurants. Your drivers will perform better with instant ticket information and directions sent directly to their smartphones. They simply click on the address link, and select their favorite navigation service to direct them to the correct location. Even new or fill-in drivers won’t get lost!
The system helps curb driver abuse too, with the option to pay driver fees based on optimal route distance, rather than a self-reported odometer reading.
Dispatching delivery drivers from a map view is simply more intuitive than a list of orders on a screen. Dispatchers don’t need to know every street; they can easily group orders together for delivery by touching pushpins on the map. Estimated return times for each driver are displayed on the screen, which helps managers and dispatchers time orders to be ready when drivers return.
Always charge the right delivery fees with custom delivery zones. Need changes? Just click and drag to adjust zone boundaries at any time. When an order is placed, LiveMaps will auto-assign the customer to a zone based on address, and will charge the specified fees for that zone.
Ensure you’re covering costs by assigning minimum charges for distant zones, and keep drivers safe by restricting deliveries to daylight hours in high-crime zones.
Faster, more personal customer service is the key reason why pizza operators invest in caller ID. Integrated Caller ID speeds service by eliminating the need to ask callers for their phone numbers to enter them into the system. It can also display active orders quickly when a customer calls to inquire about their order, or display a record of incoming calls so missed calls can be returned.
Keep your customers in the loop! Quote accurate delivery and pick-up times for every order—updated automatically based on kitchen volume. Warning colors let you see instantly when a delivery has been waiting too long or a driver is late returning.
Send an automatic delivery confirmation message once a customer’s order has been dispatched, to let them know. Based on an intelligently mapped route, you can even let them know what time it will arrive!
Third-party delivery services like Uber Eats and GrubHub are now a fact of life for many restaurants. Unfortunately, most of these orders come in on tablets not connected to a POS, and have to be transferred manually. This takes staff away from other duties, and increases labor costs, as well as mistakes.
Integrating third-party ordering with SpeedLine POS relieves a lot of pressure, especially during peak periods. SpeedLine’s trusted technology partners funnel third-party orders directly into the POS, where they print in the kitchen just like other orders.
Some POS companies lock you into working with only one online ordering partner. SpeedLine gives you the freedom to choose.
As an open architecture point of sale platform, SpeedLine lets you choose between our SpeedDine® solution, or SpeedLine Connect™—which connects the SpeedLine POS to a variety of fully integrated online ordering companies.
Simply pick the features and price best suited to your business!
SpeedLine Pay is a delivery app that lets customers use their chip cards to pay for deliveries on their doorstep.
It’s a win-win: customers get the convenience and credit card security they want, and your business could save hundreds of dollars each month in lower card-present processing fees and reduced chargebacks—including online payments.
Get up-to-the-minute delivery performance stats at a glance, or delve deep into SpeedLine’s delivery reports to analyze your delivery operation over time. Delivery-focused reports include: