Your POS table layout should be made to match your restaurant, not the other way around. Graphical table service gives you a customizable graphical view of your floor plan so that your servers will never confuse tables again. If you operate a full-service pizzeria or a dine-in concept with delivery service, you will definitely appreciate this functionality.
You can also design your POS floorplan to include not only your tables, but walls, doors, windows, the bar, and other elements to make it easily read by your servers. This interactive SpeedLine table service screen has table status color coding and alerts to help your busy hostess staff keep up.
Get a bird’s-eye view of diner stats and server performance. The Table Dashboard in SpeedLine POS allows you to track and quickly respond to service metrics. At a glance, color-coded service alerts notify staff of wait times, long table turnover, and more, to better manage the guest experience.
Managers can stay on top of service by stopping by with an apology at a “red” table that has been waiting too long for an appetizer, or stepping in to assist or reassign staff before a slowdown hurts customer service. Visual service cues and alerts on the floor plan and dashboard give your team new insight to help them serve guests faster, measure and improve staff performance, and ultimately increase dine-in profitability.
SpeedLine allows you to effortlessly manage seats and separate checks. This gives your servers the option to take orders separately or split the bill at the end of the meal. Let your customers pay how they want, without causing a hassle for your staff.
Say your customers are splitting a pizza but want to pay for their own drinks. Not a problem. Simply drag and drop items from one customer’s bill to another, or split an item between multiple tickets. SpeedLine’s built-in functionality allows you to split the bill multiple ways, and give your customers exactly what they want.
Replace printers with kitchen displays to improve speed, coordinate cook times, and eliminate the need to print and hang orders. Most importantly, a kitchen display allows you to set up delay timers that ensure all the items in an order are hot and ready when you need them—either for delivery or table service.
Kitchen displays give in-store team members access to real-time speed of service information for monitoring the status of the kitchen, and alerts help them provide proactive service.
Item routing reduces kitchen confusion because staff at a particular prep station see only what they need to.
When an order is placed, make tickets tell the staff what food to make. Make routes tell SpeedLine where to print or display the menu items (for example, a kitchen printer, a bar printer, or a kitchen monitor). These make routes are assigned to menu items before-hand, and then assigned to printers or monitors.
Each menu item in the order can then be directed to show in different prep areas of your restaurant, so that no orders get lost and staff members have the make ticket they need.
For example, in an order for pizza and a drink, the make ticket for the customer’s pizza would print on a printer in the kitchen, and the drink would be assigned the ‘Bar’ make route, and print at the bar.
With SpeedLine, you can track dine-in performance separately from take-out and delivery with dine-in sales numbers and statistics. Track server transactions and tips using SpeedLine’s cash and security controls. Most importantly to your servers, their tips can be added at any time before, during, or after the order is processed.
SpeedLine’s unique summary views of key performance measures are more powerful than any printed report. Use the interactive Sales Summary to compare sales KPIs over different time periods, and dive into the Item Summary for new insight into what’s really moving on your menu and what’s not. All the data exports to Excel with a click, for further analysis.
Creating a personalized experience is everything in today’s market. Create personalized messages to delight and inform customers:
Gift cards remain one of the most popular gift choices, and 65% of recipients spend almost 40% more than the face value, according to sources like Nasdaq.com.
SpeedLine supports multiple gift and stored value card programs and processors:
Funnel a wealth of POS data into new and existing head office systems—financial and payroll systems, business intelligence, purchasing and ERP, marketing and loyalty. SpeedLine provides detailed transaction-level data from all your restaurants for seamless integration with your current above store systems.
A few perks of centralized control include the ability to:
Most restaurant operators recognize that inventory is like cash on their shelves. Waste, over-stocking, theft, and spoilage come right off the bottom line. SpeedLine can identify where this shrink is happening so you can eliminate it.
Does your restaurant include a buffet? The SpeedLine Buffet Planning tool ensures you have enough to feed hungry guests, while minimizing waste.
When it comes to configuring coupons and promotions for your restaurant, SpeedLine’s options are virtually endless.
SpeedLine has an advanced coupon engine that handles even the most complex offers. You can specify effective dates for an offer, detail the order requirements needed to qualify, and decide how the discount will be calculated.