If you’ve gone through the effort and expense of setting up an online ordering system for your restaurant, you expect the final product to perform well. Any shortcomings in your site cause headaches for your customers and cost you money in lost orders.
One of the biggest pain points in online ordering systems is not having a mobile-friendly site. With 69% of customers placing their online food orders through a mobile device, you can’t afford a website that is not optimized for mobile use.
But even with a mobile-friendly ordering system, it’s also possible that your struggles could be stemming from the actual content of your site. This ranges from how appetizing your food images look, to how compelling and descriptive your menu text appears.
Use this free online ordering audit to shine a spotlight on your existing ordering site and walk you through the common issues it might have.
In this checklist, you’ll find information about:
- Site branding
- Mobile-friendly ordering layouts
- Food imagery
- Guest checkout process
- Menu descriptions
- Payment processing options
- And much more