Posted by SpeedLine Support on Jun 5, 2018 3:55:27 PM
If you have been disabling or rolling back Windows Updates on your Windows 7 stations to avoid issues with continuous restarts or network printing, please email Support to schedule a time for us to connect in and complete the skipped updates and stop the issues from recurring.
If you prefer to make the changes yourself, visit the Knowledge Base on support.speedlinesolutions.com, and search for the updated steps to: "Prevent continuous restarts (boot loop) after a Windows Update."
Topics: General Customer Info, Windows
Posted by SpeedLine Support on May 31, 2018 2:27:21 PM
In a recent advisory, we recommended steps to prevent continuous restarts after Windows Updates. For some of you, those steps worked. For most others, we have been able to take additional steps to resolve the problem.
Topics: General Customer Info, Windows
Posted by SpeedLine Support on May 17, 2018 10:10:20 AM
Some of you may have experienced continuous restarts (also known as a "boot loop") after recent Microsoft Windows updates of your SpeedLine stations, and potentially your home computers too.
These restarts are being caused by a conflict with the Windows Media Player Network Sharing Service, which does not allow the update to finish if it is running. We recommend taking steps to disable this service before the next Windows Update release.
Topics: General Customer Info, Windows
Posted by SpeedLine Support on May 1, 2018 12:23:54 PM
Monetra 8.7.1 has been released and is available for immediate upgrade.
Topics: Monetra Updates
Posted by Jennifer Wiebe on Apr 27, 2018 11:00:21 AM
SpeedLine 7.3 includes support for the new SpeedDine online ordering and EMV Pay@ the Door, a security update for Monetra, and updates for LiveMaps and some reports.
LiveMaps Required Update
LiveMaps users: This new release contains some changes for your Bing mapping data integration. Please schedule your upgrade to SpeedLine 7.3 before May 15.
This release also includes a security update for Monetra Uniterm. All Monetra users must upgrade to SpeedLine 7.3 in the next 30 days to remain PCI compliant.
Topics: SpeedLine Releases, Monetra Updates, PCI, Pay@ the Door, SpeedDine, SpeedLine Pay
Posted by SpeedLine Support on Apr 16, 2018 10:05:15 AM
Due a problem with Windows updates, call volumes in Support are extremely high today. Wait times are currently much longer than usual.
Topics: Support Service
Posted by SpeedLine Support on Apr 2, 2018 11:49:33 AM
SpeedLine 7.2 R802 is now available. This is not a security update.
Topics: SpeedLine Releases
Posted by SpeedLine Support on Mar 28, 2018 2:30:00 PM
Monetra 8.7.0 has been released and is available for immediate upgrade.
Topics: Monetra Updates, PCI
Posted by SpeedLine Support on Mar 26, 2018 2:21:07 PM
As mentioned in a Support Advisory last month, in SpeedLine 7.2 R800 and later, SpeedWeb is no longer hosted by Apache Server, but instead by Microsoft IIS, which is automatically updated by Windows.
Posted by Jennifer Wiebe on Mar 19, 2018 1:15:41 PM
Today, we are excited to announce a new delivery app for EMV payment at the door with a chip-enabled PIN pad.
Topics: Mobile Payments, Pay@ the Door, SpeedLine Pay, New SpeedLine Product
General Inquiries:
1-888-400-9185
info@speedlinesolutions.com
Support:
1-888-923-9185
support@speedlinesolutions.com
