Support-Advisories-header-2024

 

Support Advisories

October 29th Network/Internet Outage

Posted by SpeedLine Support on Oct 29, 2024 8:49:28 AM

SpeedLine is currently experiencing a network/internet outage. Customer Support phone and email services are available, although until the outage has been restored our Support Technicians cannot remotely connect to your store. Our Support Technicians will do their best to walk you through troubleshooting over the phone. 

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Topics: Support Service

Support Advisory: SonicWall Security Update

Posted by SpeedLine Support on Oct 7, 2024 10:00:00 AM

Dear Customers,

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SpeedLine 8.0 R304 is Now Available

Posted by SpeedLine Support on Oct 1, 2024 11:27:43 AM

Request your upgrade today!

SpeedLine 8.0 R304 is now available for general release. 

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SpeedLine 8.0 R300 is Now Available

Posted by SpeedLine Support on May 9, 2024 10:00:00 AM

Request your upgrade today!

SpeedLine 8.0 R300 is now available for general release. This release includes features such as integration with Tattle, an all-in-one customer experience platform for collecting, analyzing, and taking action on guest and menu insights. With this integration, restaurants can send surveys to customers after orders are complete. Additionally, SpeedLine now supports the Ingenico Moby/5500 for both the Apple and Android versions of the SpeedLine Pay app. This update also allows you to add Dollar Amount and Order Type columns to the Deferred Tickets List.

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SpeedLine 8.0 R202 is Now Available

Posted by SpeedLine Support on Mar 13, 2024 11:50:35 AM

Request your upgrade today!

SpeedLine 8.0 R202 is now available for general release.

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Topics: SpeedLine Releases

SpeedLine 8.0 R201 is Now Available

Posted by SpeedLine Support on Mar 4, 2024 7:52:56 AM

Request your upgrade today!

SpeedLine 8.0 R201 is now available for general release.

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Topics: SpeedLine Releases

SpeedLine 8.0 R200 is Now Available

Posted by SpeedLine Support on Feb 20, 2024 8:30:00 AM

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SpeedLine 8.0 R200 is now available for general release. This release includes features such as SMS dispatching, support of the Ingenico Lane/3600 & Lane/7000, and cancelling DoorDash Drive orders directly from the terminal.

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Topics: SpeedLine Releases

Ingenico IPP320 EMV Payment Device End of Product Support

Posted by SpeedLine Support on Jan 3, 2024 4:58:19 PM

WorldPay’s latest release of TriPOS, will no longer support the Ingenico IPP320 EMV payment device. SpeedLine 8 release 200 (which will be available at a later date) will include this version of TriPOS software.

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Topics: SpeedLine Releases

SpeedLine 8.0 R112 is Now Available

Posted by SpeedLine Support on Aug 23, 2023 2:41:31 PM

Request your upgrade today!

SpeedLine 8.0 R112 is now available for general release.

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Topics: SpeedLine Releases

Monetra 8.20.3 and 9.2.0 Available (High-Priority Security Fixes)

Posted by SpeedLine Support on Aug 23, 2023 10:15:34 AM

Monetra 8.20.3 and 9.2.0 have been released and are available for upgrade. These releases contain high-priority security fixes, and customers using Monetra payment processing are highly recommended to upgrade to these versions as soon as possible. 

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Topics: Monetra Updates