Support-Advisories-header-2025

 

Support Advisories

SpeedLine Support

The SpeedLine Support team is a collection of in-house POS experts that are available 365 days a year to serve your point-of-sale needs.

Recent Advisories

SpeedLine 8.0 R408 is Available

Posted by SpeedLine Support on Oct 23, 2025 11:14:57 AM

Request your upgrade today!

SpeedLine 8.0 R408 is now available for general release. 

We recommend upgrading to the latest version as soon as possible to take advantage of the system enhancements, and important updates.

Request Your Upgrade

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Topics: SpeedLine Releases

Introducing SpeedLine Loyalty

Posted by SpeedLine Support on Oct 22, 2025 9:00:00 AM

SpeedLine Loyalty is an all-new rewards program integrated with SpeedLine POS and SpeedDine, offering seamless in-store and online reward tracking across individual or multiple store locations.

SpeedLine Loyalty helps boost customer engagement, increase repeat visits, and grow revenue.

Whether you're just getting started with loyalty or looking to level up your program, SpeedLine offers single-unit and multi-store customer engagement and rewards solutions.

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October 20, 2025 – Possible Service Disruptions for SpeedDine and Cloud Reporting & Analytics Caused by AWS Outage

Posted by SpeedLine Support on Oct 20, 2025 10:51:57 AM

We are aware of the ongoing intermittent Amazon Web Services (AWS) issues currently affecting systems worldwide.

As a result, SpeedDine, SpeedLine Payments, and Cloud Reporting & Analytics are experiencing some intermittent issues. At this time, we do not have an estimated time of resolution.

Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.

Thank you for your patience and understanding.

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Topics: Support Service

Monetra Discontinued

Posted by SpeedLine Support on Oct 14, 2025 9:09:54 AM

  • Monetra development has officially ended. It will no longer receive bug fixes, new features, and compliance updates. Monetra v9 will continue to receive critical security maintenance until March 4, 2026 and technical support assistance for active licenses until March 31, 2027. Monetra Support.
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Topics: Monetra Updates, Gift Cards

Microsoft Support for Windows 10 Pro Ends Next Week!

Posted by SpeedLine Support on Oct 9, 2025 9:35:54 AM

Microsoft will be ending support for Windows 10 Pro on October 14, 2025.

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Topics: Windows

SpeedLine 8.0 R407 is Available

Posted by SpeedLine Support on Oct 7, 2025 9:00:00 AM

Request your upgrade today!

SpeedLine 8.0 R407 is now available for general release. 

We recommend upgrading to the latest version as soon as possible to take advantage of the system enhancements, and important updates.

Request Your Upgrade

Read More

Topics: SpeedLine Releases

Microsoft Update Impacts Network Connectivity for Some Locations

Posted by SpeedLine Support on Sep 30, 2025 8:59:59 AM

A recent Microsoft Windows update will modify a network feature, impacting network communication. Microsoft originally planned to release this change in 2027 but it was included in their latest Windows update without notice. This Windows update will block SpeedLine stations from communicating with the primary station (Station 1) causing them to be unusable.

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Topics: Windows

Support Ending for Non-PCI Compliant Versions of SpeedLine

Posted by SpeedLine Support on Aug 27, 2025 10:00:00 AM

As of September 1, 2025, SpeedLine will be discontinuing support for all non-PCI compliant versions: SpeedLine 8.0 R300 and earlier.

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Topics: SpeedLine Releases

SpeedLine 8.0 R406 is Available

Posted by SpeedLine Support on Aug 21, 2025 10:00:00 AM

Request your upgrade today!

SpeedLine 8.0 R406 is now available for general release. 

We recommend upgrading to the latest version as soon as possible to take advantage of the system enhancements, and important updates.

Request Your Upgrade

Read More

Topics: SpeedLine Releases

Microsoft Ends Support for Windows 10 Pro

Posted by SpeedLine Support on Aug 14, 2025 1:00:00 PM

Microsoft will be ending support for Windows 10 Pro on October 14, 2025.

Read More