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Support Advisories

Rescheduled for May 17: Valutec Gift Card Service Disruption (Azure Migration)

Posted by SpeedLine Support on May 14, 2026 11:20:08 AM

Valutec has rescheduled its infrastructure upgrade to move gift card processing to Microsoft Azure. Originally set for May 3, this migration will now take place on May 17. This transition will result in a temporary early-hours service outage for Valutec gift card transactions.


Maintenance Window

During the following period, you will be unable to process gift card transactions, check balances, or perform any gift-related functions.

  • Date: Sunday, May 17, 2026
  • Start Time: 1:01 a.m. ET (6:01 a.m. GMT)
  • Estimated Duration: Approximately 8 hours

Impact on Your Business

While the migration is in progress, you will be unable to process gift transactions or perform any other gift-related functions.


Recommended Actions

If You Are Open During the Maintenance Hours

  1. Notify Staff:  Ensure your front-of-house team is aware that gift cards cannot be accepted or sold during the Sunday morning window. 
  2. Signage:  Consider placing a small notice at the POS to inform customers of the temporary gift card service interruption. 
  3. Online Notifications: Add a notice in the Important Notice Bar or a Checkout Message to your SpeedDine online ordering site to notify customers about the interruption before they order. 

Note: More information on our new SpeedLine+ POS, SpeedLine Loyalty Programs, SpeedLine Marketplace and SpeedLine Payments products, visit our website. 

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