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Delivering exceptional customer experiences isn't just a goal — it's the key to thriving in a competitive landscape. Technology...


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Tags: Customer Loyalty, Customer Service, Menu Management,

In the dynamic world of restaurant ownership, leveraging technology is pivotal to fostering customer loyalty and driving repeat...


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Tags: Customer Loyalty, Customer Service, POS Reports,

Your POS system is more than just a tool for processing transactions. It serves as a powerful source of insights that can inform...


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Tags: Customer Loyalty, Customer Service, POS Reports,

Dynamic pricing: a practical strategy to increased profits or a PR nightmare? Although a valuable tool in a restaurant owner’s...


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Tags: Customer Loyalty, Customer Service, Restaurant Marketing

In the digital era, your customers are constantly engaged through online platforms. Businesses (including restaurants) must offer...


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Tags: Customer Loyalty, Customer Service, Restaurant Marketing

Maintaining a strong customer base is crucial for the long-term success of any restaurant. A loyal customer is five times more...


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Tags: Customer Loyalty, Customer Service, Restaurant Marketing,

Everywhere you look, you’ll find experts preaching that consistency is the key to success. While consistency alone won’t...


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Tags: Customer Service, Enterprise, Restaurant Operations

You might think that offering a food delivery service, whether through third-party or in-house, is good enough. But having a bad...


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Tags: Customer Service, Delivery Zones, Restaurant Delivery,

We talked with Reed Daniels of Red’s Savoy Pizza and Arjun Sen of ZenMango about how they are able to identify friction points in...


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Tags: Customer Service, Listening to your Customers, Webinar

A restaurant should be a living organism, constantly growing and changing, and that requires a steady flow of feedback from your...


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Tags: Customer Service, Listening to your Customers, Restaurant Operations

As a restaurant owner, you have a love-hate relationship with long lines. While they mean your food is obviously in high demand,...


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Tags: Customer Service, Restaurant Management, Restaurant Operations

With new daily cases reaching nearly six digits in the U.S., there is no denying that COVID-19 is still a very real threat. When...


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Tags: Customer Service, COVID-19, Contactless Delivery,

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