Support Advisories

Beware of Fraudulent Requests to Change Card Processing

Posted by SpeedLine Support on Jun 13, 2019 8:51:49 AM

The Support team was recently notified by several SpeedLine customers that someone claiming to be a support agent for a credit card processor asked them to change card processing settings. SpeedLine Support investigated and found that the requests did not come from the processing company, so were likely fraudulent. Read on for recommendations.

SpeedLine strongly advises any customers who are contacted and asked to change any card processing settings to first hang up (or if the request is via email, do not open, reply, or click links in the email) and then call the company back at a number you know is valid. Confirm that the request was made by a representative of the company and is legitimate. This will help protect your system from any potential security risks or phishing attempts.

Topics: Security