Many chains use master corporate menus to control food cost and brand consistency. By standardizing menu offerings, recipes, and portions, restaurant chains protect their margins, deliver a consistent product across multiple locations. This streamlines IT operations.
Tastes can vary from one area to another. The leek-and-potato pizza that’s a hit in Oakland may not go over so well in Dallas. With regional differences in prices, coupons, and tastes, how do you put the concept of a corporate menu into practice?
A POS system with chain-friendly menu management tools will allow you to define a master menu. You can also tailor it to each region as needed. Head office staff can create and maintain one or two menu files to use across the entire chain or a region. This keeps the core of the menu consistent. It also ensures that PLU’s used for online ordering always match those in the store menus.
Corporate menus are a powerful tool, and should be used with caution. Before distributing a menu across multiple locations, test it thoroughly at one or two stores. Some points to be aware of:
- POS software version. Stores should all be using same version of software that was used to create the menu.
- Back office settings like tax rates, print routes, and security rights. These are often set at the store level. But they may need to be changed to support a new corporate menu. Above store tools can help you manage back office software settings from head office. This is done by allowing you to push packages of pre-configured settings to the restaurants’ POS systems.
Are you using a master menu for multiple locations? If not, what’s holding you back?
Posted on Wed, Mar 29, 2017 @ 09:03 AM.
Updated on May 18, 2020 @ 5:40 PM PST.
Writes guides, online help, and training content for SpeedLine POS users. An avid hiker and dancer, Lisa also enjoys learning new and exciting things.