Managing a restaurant is demanding work. To stay ahead of the trends driving the pizza industry, you need to know the ins and outs of how your business is performing. The challenge? Your insights are only as good as your data. Messy or incomplete reporting leads to uninformed business decisions. In this article, we cover five ways SpeedLine’s Cloud Reporting & Analytics can help you keep a handle on every aspect of your business.
Receive alerts about suspicious activity
The balance of voided orders isn’t accounted for at the end of the night. If an employee voids an order after the customer pays for it, they can pocket that money. Unless you actively monitor the number of voids in a day, this type of employee theft is difficult to detect. The Notable Activity Dashboard allows you to monitor and receive notifications for potentially unusual activity, such as voids after close, to help prevent employee theft.
Compare third-party delivery services
Whether you accept orders from one third-party delivery service or several, all data associated with these orders should be documented automatically in a centralized location on your POS software. With 31% of American consumers using third-party delivery services at least twice a week, you can’t afford to have disjointed or missing data. The Remote Order Dashboard breaks down where your external orders come from—whether your online ordering site, DoorDash, Uber Eats, or other ordering services. From here, you can easily compare the performance of your third-party delivery service providers to drill into KPIs such as on-time versus late deliveries and average pick-up times.
Analyze coupon and discount usage
Coupons and discounts are valuable tools that drive excitement and contribute to successful marketing campaigns. The Coupon and Discounts Dashboard provides an overview of the performance of coupons and other applied discounts. See your highest-performing coupons, average coupon value, discount totals, comps, credits issued and used, and voids. You can even map how your coupons are used across your market area to help you direct your marketing strategies.
Break down ordering hot spots
Examining every line of an Excel spreadsheet can be slow and painstakingly difficult. With the Customers Dashboard, you can perform an analysis of returning customers, compare new versus returning patrons, and identify frequent customers. Quickly identify where the most and least of your orders are coming from, where your customers are, and how much they’re spending. With this intel, you can map delivery performance to optimize your services, develop marketing campaigns for frequent customers, advertise to new customers, or assign coupons to targeted geographical areas.
Compare store location KPIs
If you own multiple stores, it’s important that you can compare your locations’ key metrics side by side–no need for multiple browser tabs or reports open. The Store Comparison Dashboard compares important data like net sales, number of orders, and gross sales by item category in visually intuitive bar graphs and pie charts. In addition, with the power of SpeedLine's Cloud Reporting & Analytics, you can access them anytime and anywhere.
Your POS system must be sophisticated enough to keep up with the demands of your business. In many ways, a pizza POS software should be the foundation of your business—managing your inventory, cash flow, deliveries, and customer information for seamless operation. Your POS should be a powerhouse of knowledge used to optimize your business for efficiency and effectiveness. In this blog, we gave you five examples of how SpeedLine’s Cloud Reporting & Analytics software goes beyond the basic day-to-day reports to equip you with the knowledge you need to make informed business decisions and drive sales.
Interested in trying Cloud Reporting and Analytics for free? Sign up by April 15th to see how you can gather deeper, richer insights into your business. To get started, click the button below or send us an email at email@example.com.
Posted on Fri, Mar 10, 2023 @ 08:03 AM.
Updated on March 10, 2023 @ 4:00 PM PST.