Fraud Activity for EMV Devices with Monetra

We have been advised of a new type of fraud being targeted on EMV devices which may impact Monetra users. The fraudulent charges happen with a mobile device payment in which an app is used to trick the EMV device to thinking it has gone into store and forward mode which allows the transaction to be approved without validation from the Card Issuers. Once the customer has left the EMV device will go back to normal operation, but the transaction will decline once it validates with the card issuer.

Store and Forward is only available in Version 8 or prior and is not available in Monetra 9.

To remove this risk today, please disable "Store and Forward" in Monetra.

To disable Store and Forward follow the below steps:

1. In Windows, click Start, point to Programs, point to Monetra, point to Configuration, and then click Monetra Manager.
2. Click features (near the bottom of the list on the left).
3. Disable Enable Store and Forward.

Please call Support if you have any questions 1-888-923-9185.