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Increase Delivery Efficiency with Visual Dispatch

By Jennifer Wiebe

Gone are the days of effectively running a pizza delivery operation with a pad of paper and a rotary phone.

Today, your business is sharing space with Amazon and Uber. And as a result, your customers’ expectations around delivery are very different today than they were a few years ago.

To compete in this new delivery space, a Visual Dispatch system gives you an edge. This can make it easier to plan routes and pair nearby orders for efficient delivery.

Visual Dispatch

It’s simple to use:

  • First, set visual alerts or color coding in the POS for a clear view of orders sitting too long in the kitchen, or drivers running late on deliveries. With just a glance at the screen, you can spot a situation sooner so you can do something about it.
  • Draw (and refine!) your delivery zones any time, on an online map. Set fees and restrictions by zone.
  • An optional expeditor screen gives you an interactive map view of your orders for easy grouping of orders and efficient dispatch.
  • Add a live digital wall map on a large-screen TV for instant visibility into delivery volume by zone.
  • Send driving directions to your drivers’ phones for safe and easy hands-free navigation. Avoiding missed turns and lost drivers keeps your customers happy and your costs down. And your pizza hot!
  • Your customers receive an automated email with an updated ETA as their order is dispatched. This helps manage customer expectations behind the scenes so you spend less time fielding time-consuming callbacks.


Delivery Features: Download the Guide

 


Posted on Wed, Nov 23, 2016 @ 12:11 PM.
Updated on July 14, 2020 @ 5:28 PM PST.

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Tags: LiveMaps, restaurant delivery

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