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At SpeedLine, installation is just the start of your support journey. Our support services ensure that your restaurant can use its POS system to its fullest potential. Here’s a quick overview of the outstanding support features we offer:
- Remote Support
Get immediate help from a SpeedLine-Certified Support Technician with live troubleshooting, training, or assistance—365 days a year. With our secure, PCI-DSS-compliant encrypted connection, your POS system is in safe hands.
- Support Website
Access training videos, user guides, knowledge base articles, and more on our support website, designed to help your team learn at their own pace and stay up to date with the latest resources.
- Premiere Support Services
Let us handle your software upgrades and menu changes. Premiere Support gives you time back by providing an hour of monthly menu updates per store and ensuring your SpeedLine system is always up to date without added effort.
- Store Management Services
If you manage multiple locations, our Store Management Services offer streamlined support for your entire POS setup. From password updates to weekly system reports, this service saves you time on operational tasks.