When is the last time you audited your delivery service?
Are you ready to improve your delivery service? When was the last time you ordered from your own restaurant? Without experiencing your delivery from the customer’s perspective, you could be missing key customer service points.
To help you see your delivery service through your customer’s eyes, we’ve put together an 11-point checklist. The audit checklist walks you through branding, driver training, packaging, customer experience, and performance monitoring.