Why You Need Rugged Tablets for Your Restaurant POS

By Dawn Burrell

There are many advantages to tablet technology in the restaurant, as we saw in my last post. But to really take advantage of them in the restaurant, you need Rugged Tablets rather than consumer-grade models. Rugged Tablets are designed specifically for the tougher conditions of commercial environments. They have greater resistance to dust, liquids, temperature extremes, and accidental drops onto hard floors. If you’re thinking of adding mobile POS to your restaurant technology profile, here’s what you need to know about Rugged Tablets:

Drop Resistance

No matter how careful people are, eventually that tablet is going to hit the floor, whether it slips from a server’s hands or gets knocked off a restaurant table. With consumer models, a fall onto wood or other hard surfaces will result in a cracked screen or case, or damaged internal components that cause loss of functionality. Rugged Tablets are built with greater impact protection and have drop ratings that indicate how much of a fall they can withstand.

Water and Dust Resistance

Drops can include falls into liquids (such as sinks or puddles), and spills and steam are common in restaurants. And no environment is completely dust-free. Consumer-grade tablets do not have protective sealing to keep moisture or particles from getting inside and causing damage. Rugged Tablets are constructed with components that give them greater resistances and have ratings to indicate the strength of these resistances.

Ability to Accommodate Multiple Applications

Commercial tablets are used for a lot more than just basic transaction functions and processing of various payment types. They are your point of sale terminal. Other tasks include providing product and inventory information to staff, streamlining restaurant ordering, and compiling customer data (such as purchase histories) for targeted marketing or loyalty rewards programs. Consumer tablets usually don’t have sufficient random-access memory (RAM) or processing capacity to handle that much multitasking; but a commercial grade tablet will.

Peripherals and Future Proofing

Unlike consumer tablets, rugged models intended for commercial use are designed to include or easily accommodate various peripherals necessary for additional functionality. These peripherals include barcode scanners, magnetic card stripe readers, EMV (Europay, Mastercard, Visa) “chip” card readers, near-field communications (NFC) capabilities (for contactless payments such as Apple Pay or Google Wallet), and even biometric devices. Look for models that either have these things or have the ability to add them later as needed. 

Tablet POS solutions are the way of the future for restaurants. Payment collection is one of the biggest hindrances to efficient table turnover, and restaurants that implement tablet POS systems are able to increase turnover and reduce labor. Selecting Rugged Tablets for your restaurant will ensure your investment is protected from the daily wear and tear of the restaurant environment.


Posted on Wed, Sep 04, 2019 @ 07:09 AM.
Updated on May 13, 2020 @ 3:43 PM PST.

Posted by Dawn Burrell

Dawn is the Sales and Marketing Manager for Touch Dynamic. Headquarted in South Plainfield NJ, Touch Dynamic has been a leader in the point of sale industry for over fifteen years. Visit to get started on implementing your Rugged Tablet POS today.

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Tags: Restaurant Technology, Tablet Point of Sale

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