Restaurant POS and technology news, trends, best practices.

Every time a guest calls your restaurant, visits your website, or walks through your front door, you have a new opportunity to strengthen a customer relationship and build your brand. The only way to control your guests’ impressions of your business is to design the experience yourself. Have you thought about how your point of sale system can affect your brand? Read on for ideas on how you can use your POS to build your brand for the better.

At his first International Pizza Expo, SpeedLine sales account executive David Hick got over his wide-eyes quickly and took advantage of the opportunity to learn more about the industry and how point of sale and technology can help restaurant operators succeed in new ways. Here he weighs in on one of the hot topics we heard on the show floor, at the Beer and Bull, and in many of the sessions offered to attendees. Continue reading for David’s take on gluten free and how your POS and help you capture this market segment. 

In the conclusion of our 3-part series on ways to drive ROI from your POS system, we look at some forward-thinking ways to get more from your POS by stepping outside the box and trying something new. Continue reading for some new ideas on increasing profits with your point of sale. 

Hands-on experience as restaurant owners and managers gives SpeedLine product and sales execs a very real understanding of what it feels like to be on the other end of a sales conversation. For SpeedLine corporate account exec David Hick, one of his pet peeves as a POS buyer was the sea of sales people who wanted to be his “partner,” but failed to deliver any real value. Read on for Dave’s view on the difference between a vendor and a partner—and why recognizing the difference is critical to making a wise technology investment.

Does your delivery operation need a tune-up? More than 83% of pizzerias deliver. If you’re among them, you already know the challenges— from rising gas prices to insurance liability—and the struggle to manage costs and customer expectations through a crazy dinner rush or unexpected lull. Keep reading for more on 9 techniques to improve delivery performance and profit from delivery.