ON POINT: The Restaurant Technology Blog

Restaurant POS and technology news, trends, best practices.

Restaurant POS and technology news, trends, best practices.

From the pizza POS experts at SpeedLine.

 


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Jun
28
Tue
Posted By Graydon Clarke on Tuesday, June 28, 2011


Employee theft is always a touchy subject to deal with, and dealing with a thief can backfire on the employer if it is not done with great care.

Restaurant blog The Back Burner has posted some excellent tips on how to confront an employee who is stealing. 
 
The overall key seems to be to find ways to keep your staff rallied around you and the shop, rather than identifying with the thief. Doing this depends on your ability to gain adequate proof, to discipline correctly, and to communicate the situation to your staff in the right way.
 
Accusing someone of stealing based on suspicion – even if it’s well founded – could lead your staff to empathize with the thief. Regaining your employees’ trust back after a situation like this can be tough. 
 
Avoiding the theft in the first place is the best defense. One of the first steps, of course, is to take a close look at your hiring process, and how to identify candidates with the right kind of character. 
 
The next step is to make sure you have the right security measures in place in your store. To read more about taking proper security measures, check out our series on locking down security in the restaurant.
 

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Jennifer WiebeJennifer Wiebe

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