Restaurant POS and technology news, trends, best practices.

How important is reliable POS performance in your operation?  Much of the focus is on preventing or contingency planning for power failures, hardware breakdowns, and internet outages. But what about the software? If you’ve ever lost time, money, or customers to errors or glitches at the point of sale, read on for 10 critical questions to ask your POS vendor about  software testing and quality assurance.

Are you getting delivery orders to customers’ doors on time? A common pizza restaurant challenge is managing delivery operations efficiently and effectively—especially when you lack tools to track driver performance. In another post in our Restaurant Pains series, we wrote about delivery performance management and the capabilities of a pizza-specific POS to  improve the profitability of your delivery service.

Many chains use master corporate menus to control food cost and brand consistency. By standardizing menu offerings, recipes, and portion size, restaurant chains protect their margins, deliver a consistent product across multiple locations, and streamline IT operations. Read on for tips on how to design an efficient master menu.

Everyone sends newsletters these days and for good reason: They work. But what are you sending to ensure your guests come back? Customer retention is a never-ending challenge, but understanding how you can use your email marketing campaigns to increase their loyalty, can and will lead to an increase in your profits. Read on for 4 tips on using reminder marketing to build guest retention. 

Pizza and delivery restaurants are making more money with online ordering. SpeedLine POS users can choose from a number of fully integrated web and mobile ordering providers. Today two of those online technology partners, Real Time Ordering and Brygid Technologies, share tips on driving traffic, order frequency, and ticket size online. Read on for new ideas to improve profits with online ordering.