All Entries posted in category Industry Experts

Preventing POS Down Time in the Restaurant: 10 Questions to Ask Your POS Vendor

Mon, 17 Jun 2013 18:18:35 GMT

How important is reliable POS performance in your operation? Much of the focus is on preventing or contingency planning for power failures, hardware breakdowns, and internet outages. But what about the software? If you’ve ever lost time, money, or customers to errors or glitches at the point of sale, read on for 10 critical questions to ask your POS vendor about software testing and quality assurance.

Restaurant Pains: Delivery Performance Management

Thu, 06 Jun 2013 16:50:46 GMT

Are you getting delivery orders to customers’ doors on time? A common pizza restaurant challenge is managing delivery operations efficiently and effectively—especially when you lack tools to track driver performance. In another post in our Restaurant Pains series, we wrote about delivery performance management and the capabilities of a pizza-specific POS to improve the profitability of your delivery service.

Chain Efficiency: Master Menus for Multi-Unit Restaurant Companies

Thu, 30 May 2013 15:34:43 GMT

Many chains use master corporate menus to control food cost and brand consistency. By standardizing menu offerings, recipes, and portion size, restaurant chains protect their margins, deliver a consistent product across multiple locations, and streamline IT operations. Read on for tips on how to design an efficient master menu.

Email Reminder Marketing: 4 Tips to Build Guest Retention

Mon, 27 May 2013 15:42:55 GMT

Everyone sends newsletters these days and for good reason: They work. But what are you sending to ensure your guests come back? Customer retention is a never-ending challenge, but understanding how you can use your email marketing campaigns to increase their loyalty, can and will lead to an increase in your profits. Read on for 4 tips on using reminder marketing to build guest retention.

Online Ordering: How to Drive Traffic, Order Frequency & Ticket Size

Fri, 03 May 2013 15:13:05 GMT

Pizza and delivery restaurants are making more money with online ordering. SpeedLine POS users can choose from a number of fully integrated web and mobile ordering providers. Today two of those online technology partners, Real Time Ordering and Brygid Technologies, share tips on driving traffic, order frequency, and ticket size online. Read on for new ideas to improve profits with online ordering.

Protecting your POS Investment: Choosing a System for Growth

Thu, 25 Apr 2013 18:17:52 GMT

A POS system is an investment in your restaurant’s future success. With new mobile and web technologies driving change in the restaurant industry, it’s more critical than ever to choose scalable point of sale technology with the flexibility to grow with your business needs. Keep reading for some of the key considerations in choosing a restaurant POS for your long-term growth.

Restaurant Management: 5 Ways You Can Use Technology to Deliver Better Customer Service

Mon, 15 Apr 2013 18:58:51 GMT

A new survey by Technomic shows consumers want to see and use new technology during their dining experience. The restaurant industry has been slow to adopt new ordering and dining technology, but chains (including a number of SpeedLine POS users) are now starting to take advantage of technology solutions to provide a better guest experience. Read on for 5 ways you can leverage technology to deliver superior service.

200 Posts Later: A Look Back at On Point – The Restaurant Technology Blog

Thu, 11 Apr 2013 15:40:08 GMT

When we launched On Point in June 2011, we didn’t know where it would take us. We had a goal of becoming a go-to source of restaurant technology news and best practices, and a desire to keep our readers up-to-date on emerging technologies and surprising finds in pizza POS and restaurant operations. Nearly two years later, we’re still delivering restaurant technology news and tips twice each week. Keep reading for On Point highlights from the first 200 posts.

Pizza POS Essentials: Prep Planning to Reduce Waste and Operational Efficiency

Thu, 04 Apr 2013 15:27:53 GMT

The two largest expenses any restaurant incurs are labor and inventory. The right POS system should add a new level of control in both areas. Today, we look at how prep planning based on sales forecast and history can help you control food cost and minimize waste.

From the Archives: Delivery Essentials - 8 Tips for Efficiency & Profit

Mon, 01 Apr 2013 17:35:18 GMT

Delivery is one of the most difficult areas for restaurant operators to manage efficiently—yet 83% of pizzerias rely on it as a key source of revenue. Back in December we posted about delivery struggles and how, with the right system in place, savvy operators can streamline their delivery, slash labor costs, and deliver piping hot pizzas to their customer’s doors. Continue reading for a look back at Delivery Essentials: 8 Tips for Efficiency & Profit.