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NEWS & ADVICE: September 2007

In this issue:

SpeedLine 5.8 Now Available

From Pizza Hut to Quick Service

Are You Supported? How to Renew Your Technical Support Contract

Instant Expertise

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Contact Information

UNITED STATES
1897B Front St.
Lynden, WA 98264

CANADA
2076 Townline Rd. Suite 5
Abbotsford, BC V2T 6E5

TOLL FREE: (888) 400-9185
TOLL FREE FAX: (866) 850-9688
EMAIL: info@speedlinesolutions.com

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SpeedLine 5.8 now available

Improvements in speed, service, and accuracy drive the new version SpeedLine 5.8. With more control over the ordering process, a range of new upselling tools, and customer-facing displays that improve accuracy and customer satisfaction, SpeedLine 5.8 puts more sales and profit-building capabilities at your fingertips.

In the last two issues of SpeedLine News & Advice we previewed the new suggestive selling, value meal, and employee record-keeping features in SpeedLine 5.8. But there's more!

Drive-thru Order Confirmation Displays

Easily integrate drive-thru service with your SpeedLine POS using drive-thru displays from Delphi Digital Systems. Take drive-thru orders faster and more accurately with customer order confirmation displays. Show customers the details of each order, and encourage larger orders by displaying images of current promotions or new menu items.

Request your 5.8 upgrade now!

Don't miss out on the new features available in SpeedLine version 5.8. Request your copy today!

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From Pizza Hut to Quick Service

Since their 2005 decision to convert their 89 Pizza Hut units with SpeedLine POS systems, Capital has seen improvements in many areas: "We're leaps and bounds ahead of where we were before," says David Henderson, Capital's vice-president of field technology.

But pizza is not Capital's sole business. With five Freddy's Frozen Custard franchise locations in their portfolio, Capital looked forward with particular interest to the quick service enhancements in SpeedLine 5.8.

Read more about how Capital is using SpeedLine to manage their pizza and burger concepts in this in-depth customer profile.

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Are You Supported? How to Renew Your Technical Support Contract

Annual support renewal is easy! We’re here to help you with any questions you may have. Support is always toll-free, so you never have to pay long-distance charges. Technical support is available from 6 a.m. to midnight Pacific Time, seven days a week.

Renew your membership with SpeedLine's flexible payment options. Charge automatic monthly payments by debit or credit card. Your renewal includes all software upgrades (usually 2 per year, each a $600 value if purchased seperately.) SpeedLine 5.8 is now available; email us at support@speedlinesolutions.com or call 888-400-9185 to receive your copy.

Call us toll-free at 1-888-400-9185 today, and Wannitta Koehn, SpeedLine's support contracts administrator, can answer all your questions and make sure we’ve got you covered.

As always, we appreciate your business and look forward to serving you in the future!

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Instant Expertise

SpeedLine 5.8 adds two new guides to help both new and experienced users use Terminal effectively.

The Terminal Quick Reference guide is designed for maximum speed and efficiency. Keep it near a Terminal station for easy reference. Sixteen pages of full-color illustrations guide staff quickly though tasks that they may need occasional help with, like finding or deferring tickets.

Want to learn more? For in-depth coverage of all Terminal features, management staff will appreciate the new Terminal User's Guide, a comprehensive manual that covers not only the basics, but how to use Terminal's management tools, reports, and more. A detailed index makes it easy to find the information you're looking for.

The Terminal Quick Reference guide and User's Guide replace the old SpeedLine New Employee Training Guide, and round out the detailed documentation provided online in the Store Manager and Menu Designer Help files. View and print the new guides from the Document Viewer in Store Manager. To order a printed copy of either document, contact Mark Wagner in After-Market Sales at 888-400-9185, ext. 2229.

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Copyright ©2006 SpeedLine Solutions, Inc. Please direct questions or comments about this site to the webmaster.

*In an independent industry survey, SpeedLine ranked #1 overall for Customer Satisfaction and Strategic Value among POS companies with fewer than 20,000 installations (source: “POS Scoreboard,” July/August 2006 issue of Hospitality Technology.)